Dom Boutique Hotel

We rent a room that was not very clear what mean accessibly room . We didn’t know it . But we arrived at the hotel and try to change to room and the front desk said I was not possibly. I doubt they can’t do it . Well , we stay in the room . Poor bathroom . Not enclosed shower and water go anywhere when you shower :Toilet , floor, every corner in the bathroom . What is danger for people with mobility issues and even any person . You have to place towels all the way around and latter dry every space in there like it was you the person who clean ! The bathroom door are Cristal made , if you get in the bathroom at night your Parner will wake you up for the lights . I have to said the breakfast is excellent , the hotel location is perfect and areas small but clean . But I was very disappointed with not a solution for my mistake for didn’t inquire what mean accessibly room . Not help from front desk staff for offer a solution that I thank it could be done .

We had an amazing stay. The location is ideal and our balcony was incredible. The staff was so welcoming and helpful. We were staying for our honeymoon and it was perfect, we will be coming back in the future!

This was a wonderful hotel! It’s beautiful and comfortable, and the staff was genuinely friendly and incredibly helpful. They accommodated our early check-in, offered excellent recommendations, and even stored our luggage for the full day after checkout while we were on an all-day excursion. The lobby bar is a great spot to relax, and the complimentary breakfast was delicious. We had a rental car, the hotel doesn’t have on-site parking but is conveniently located right across the street from a public garage that offers a nice daily discount for hotel guests. We would definitely recommend this hotel — it made our stay in Heraklion smooth and enjoyable!

This hotel has great interiors and rooms - high end amenities and attention to detail in the room decor. The property location was in the center of the city, so all supermarkets and restaurants were only a 3-5 walk away. Parking was convenient - it was valet parking just across the street. The staff was very friendly, funny, and were eager to recommend the gems around the hotel. The buffet breakfast had a great spread, and was very delicious. Would recommend if you are a city traveler and need a fancy place to spend the night in the heart of everything.