Sole Palace

Good place to stay

The location is beautiful

Great staff

I have very mix fellings about my stay in Sole Palace hotel. One can find cheaper options than booking on hotel.com I had booked a standard room from 24.10 to 27.10. On arrival I was offered a room having window just toward the hill. Could not see people or have a look toward city. I told to the the receptionist being on duty that I had booked for a standard room but why he shows me such a room. He toled me that they can upgrade my room against extra payment. I become disappointed, and told him I can stay in their offered room just for one night, and tomorrow I will move to another 4 star hotel. He talked to the manager. The manager also argued for extra payment to change my room. But in the end he said he would offer me another room as an arrival compliment. So I got another room. On 26.10 I asked 2 receptionist if they can extend my stay for the same price( 53 US Dollar/night) for two days more. The he then she receptionists said they can do if I pay 69 Dollar/night. Later she said she would talk to the manager. On evening I asked the receptionist if she talked with the manager. She said I can stay in my same standard room for 69 USD/night. Later on the evening 26.10 I switched on my laptop and I found that the standard room price was 5 dollars cheaper (46 USD) than the prices I had asked for, but they had refused to accept that. See how the employee of hotel become greedy One should not look for the hotel on hotel.com but also other nett sites like Triavago and Agoda.