Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

I’m from Naples, Florida and I traveled to Cartagena to go on a cruise with my fiancé. I will tell you staying at this hotel for one night was an incredible treat. First of all I was greeted by a young man named David who is the definition of great customer service he took in our luggage, gave us nice cold towels, a mocktail and was very attentive. The young ladies at the desk were incredible. The weight staff the bartenders the hotel interior gives you a very Moroccan Marrakesh feel and the food was incredible. It was a great start to our vacation. We’re coming back and I’m gonna stay one more night in this hotel if you’re going to Cartagena, this is a great experience. This hotel is run the right way and I must say I would hire David for my company any day of the week. Thanks for a great experience

Amazing staff!

Old colonial building that has been renovated. Rooms are not as big/nice as seen on the pictures. Friendly staff. Nice pool and rooftop patio. Location is not the best only because it’s on a main road and it’s very insecure to walk to the old city.

Call the hotel directly to bargain with the pricing because the pool is under construction. I overpaid basically for the hotel with absolutely nothing included, not even a water bottle, no breakfast or anything. The have snacks and drinks in the room but they are not complimentary. If you aren’t traveling with kids and don’t plan on actually staying in, just get a BnB and have some cash to use throughout your trip.