I found the best place to rest and I could forget about stress and the sorrows I couldn't choose better place than this is paradise for me and I got super happy for all the attentions I received from the asta reception at the restaurants and I promise you I will soon return to paradise

All inclusive hotel

The staff were great attentive and welcoming. Enjoyed my stay my only two issue was the food wasn't good and there was no heads up prior to spraying the mosquito repellent.

Amazing place, comfortable, safe, luxurious

Oceanfront Beautiful facilities. Excellent service and food. All inclusive. I really enjoyed the surfing waives pool. Lots of fun!Also, the Italian restaurant is a most.

Positives: Everyone gets a balcony to enjoy the beautiful sunsets over the Pacific Ocean and fireworks after dinner. New Year's Eve party was well organized, fun entertainment and best meal in seven days stay. Negative: Check-in was caotic. Some staff members need customer service training; some looked tired or not engaged. I witnessed a pretty heated argument between a manager and a guest at check-in, it was embarrassing. Poor quality toiletries, bring your own. Children were allowed to use the swimming pool "for adults only". When I asked a staff member about children in the adult section, he just could not help. You need to wake up at 6am to make dinner reservations by 7am. Food and drinks were average, not worth waking up at 6am. They have dress codes for the buffet and restaurants that ony very few people followed. The whole experience seemed overpriced for a very average resort.

It was a great place to visit will come back again

This property is ideal only for local Spanish speaking families. It's a bad choice for non Spanish speaking people and those who aren't traveling as a family. Nobody speaks even two words of English so basic communication was hard. Also because of this the hotel was completely unresponsive to all my messages about how to travel to the hotel from the airport. We had to arrange a private vehicle for $150 each way and it was often a smaller (personal) and not very clean vehicle. The bad: No convenient transport to/from hotel from airport or any excursions. You have to figure it all out yourself. Crowd is entirely local families so no couples/singles or diverse group of people to interact with Too many kids all over the place. No adults only area or pool. The gym was very hot and very limited/poor equipment. Music/entertainment area often goes until midnight and might disturb some light sleepers They spray for mosquito repellent multiple times at the worst times when everyone gathers for the sunset and both the noise and chemical fumes are unavoidable! Who knows what you and all those kids are breathing in?! Rooms are clean/modern but very basic. No coffee maker or refreshments in room. Desk is unusable. The good things: Food was good and solid quality Staff despite not knowing any English was friendly Property is newer/modern looking Comfy beds/pillows (better than most hotels)