Very nice newer hotel. Didn’t love the soft bed but everything was clean and well managed

Hotel is gorgeous, newly bit, on the water, stunning views. Worth it to get great views of the Harbor and River. Restaurant there is top notch. Room has a divider between the beds and the bathroom, and lights to bathroom cannot be turned on without turning on the master light in the bedroom, awakening those with you if you go to the bathroom. Parking is also expensive at $50/day. Would also be amazing to have a fridge.

This was my second time staying in this hotel and I found this time wasn't as great as the first. The staff didn't look welcoming; only one elevator (of two in the entire hotel) was working; the bartender wasn't very welcoming to our large groupnand issued last call 30 mins before the bar closing, which seemed kind of early to me. I'm not sure of their official policy on last call. Overall the staff seemed annoyed at our presence and the broken elevator made for very long waits.

Beautiful view and overall great experience!

Modern clean rooms and friendly staff.

An outstanding hotel.

Clean, modern, great restaurant and nice views. The staff was friendly and accommodating. Perfect for our weekend stay in Baltimore and we would definitely go back.

Amazing hotel! new, updated, clean. Beautiful area and safe. Very impresive.

A lovely new property in a great area

friendly and helpful front desk staff, nice view of the harbour, clean and comfortable room

Always a pleasure to stay here at Canopy. Staff are always pleasant, courteous, and professional. Location is perfect! Always look forward to staying at this location; they never disappoint.

Great view

Beautiful hotel with a great view of the harbor! Friendly folks, clean, very comfortable room.

Not great

Great location and view. Poor interface with Expedia, however - we reserved a "harbor view" but that means facing the office buildngs that line the harbor; the correct request would have been "river view", which wasn't an option. Big room but rough sheets, no water or minibar or bathrobes in the room, weak room service, etc -- not complaining about the value proposition, but just realize what you're getting into.

Everything was good, very clean and nice view

Really loved the location. Beautiful view of the water. Staff really nice. Really cool hotel.

Room was not very clean hotel is nice

The hotel is very nice. Its right on the water so the views are incredible! They allow dogs, which is nice, and they had a restaurant right on site.

The river view room was excellent. It was very clean and the staff was very friendly and helpful.

Our family stayed there during new years eve and we has a fanatics view. The food at the restaurant was great. Waling distance to fells point. Great for family.

Top notch customer service. Only thing was no microwave but that’s minor af. Great view. Beautiful set up

Staff was overly frendly. Valet helped me with parking. Restaurant was great. Gym was great

Room was so dirty and front desk was rude. It was late night and just for one night so, we stayed but we won't be back for next trip. And the breakfast food was horrible.

The rooms were great, very clean, nice views, my biggest issue was parking and in the garage we took the elevator up to the "room" on our room key which matched an apartment in the building we accidently entered instead of the hotel. It took a sexond to realize we weren't in the right building. Would be better to have clearer signs.

Stay was amazing. Hotels.com’s description of the room I booked was not accurate and misleading. Hotel staff made everything right and were absolutely amazing in accommodating my request.

The view was nice even with seeing construction! The canopy style design and lighting gave the stay an elegant touch. The concierges were very accommodating from the night to the day shift.

Excellent hotel. Location was convenient to reach the harbor from and had several parking options. The staff were genuinely friendly and helpful. The lobby had a nice ambiance and views of the harbor from the bar and restaurant there as well. The rooms were updated clean and well accommodated with nice toiletries. The only issue I had was that I paid for a waterfront balcony room and was facing a building under construction. A little disappointing.

Hotel is almost new, in excellent condition, right on the water. We will be back

This is such a nice place to stay, just limited transport and expensive parking.

As we were checking out of the hotel,we asked for a bottle of water to take with us which they did not have on hand. The owner of the property overheard our request and came running out to our car with a bottle of water to give to us for our long drive home. Thank you to the Canopy Team!

We have booked 3 rooms and had to extend 2 of them staying from Sunday to Thursday. First of all, rooms are very noisy, one room had water pipes running behind the wall and there was a constant noise of flushing water and showers. Second room appeared to be close to ice maker, which started making ice at 5.30-6am. Hotel design is pretty but the noise just doesn’t allow for relaxation after a busy day. Stuff or management’s answers are usually NO to anything that is asked, then it takes few tries to explain so they even try to fix a problem. They were unable to extend our rooms unless we book through 3rd party again, as we travel so much this is something we do a lot and usually it’s not an issue to pay a rate at the hotel. But they couldn’t figure it out even though they had rooms available. Lots of excuses, lack of training and customer service. There was another large group staying at the hotel and front desk was covered with gift bags they were packing in front of customers who were trying to check in to get help. No help with luggage, front deck personnel saw me struggling out of the elevator with bags for two people but just looked and continued friendly conversation with another stuff member. Restaurant has a nice water views, but food is marginal. Don’t order crab cakes or Mac & Cheese.