HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli

The apartment was clean and somewhat small but efficient in space and storage. Victoria || has two bathrooms with sinks and showers but only one toilet for the apartment near the front door. It ended up working fine for our family of four. Full kitchen, though no microwave. The noise from the street, cars, garbage trucks, evening revelers goes on all night and morning. So not the most restful since it was just up one flight. But very secure. And never heard neighbors once. Cleaning service was friendly each day. Nice enough but not the peak of luxury. The staff did leave us surprise chocolates on Easter which was a nice touch. We had one mi or issue getting into the apartment on arrival and they resolved it immediately over the phone within less than a minute. Very responsive over phone and what’s app.

Everything was perfect Specially the location Walkable to a lot of popular places Communication an service with the host was excellent This is a beautiful apartment

The place is spacious for Paris standard, secured, convenient to public transport and shops/restaurants however the check in process needs to be improved. We arrived to find out that the mailbox code did not work. We had to call and turned out that the code they gave us in the email is incorrect. The door's code, they also didn't mention that you supposed to press # after all those numbers. We tried many times without it till I remember at home we often use # at the end and it worked. Then we had issue with hot water on day 3. It happens to be on the weekend so maintenance guy is off. We called customer service and he happened to have a cheat sheet handy so he guided us step by step. Someone turned off the tank's faucet! Like how? And who did it? We still couldn't figure out to this day how this happened. This is a small water heater tank that if you have 3 people showering back to back, you lose hot water and have to wait 30 mins or so to bring it back. Anyway since that incident we paid attention to it daily when we return from our activities. Lastly, one of the neighbor downstairs yelled at us when we were about to get out from the building accusing us for having kids running around all night disturbing her, which is not true. I was pretty offended when she pointing fingers to my kids and screaming. This is the kicker, my kids are in high school! Do you know what they do in the evening? On their phones! Not running around. So beware parents with young kiddos.

This was a very pleasant stay. The location can not be beaten. Restaurants and everything near by. The Louvre, Notre Dame, and the metro just steps away.