There was nobody working at the hotel. Nobody anywhere. We had to call to get our room. They didn't answer and I left a message. After sitting in an empty lobby for way too long I called another number to get ahold of "management". Long story short, the room doors are left open so anyone could be walking in your room. The code they gave us didn't work after I asked her to stay on the line so I could close the door and check. She treated me like I was stupid when the code repeatedly wouldn't work. She repeated herself over and over like I wasn't following the instructions correctly. She then asked us to go to another room, which the door was wide open as well. The code worked on this one. Then when I asked how to get into the pool she simply said we couldn't. Why did I bring my kids here?!

This was a really good place to stay and we’ll definitely return. The only problem was that there were no one working at the reception when we arrived at 4pm to check in. We did not have a phone to call the number they had left on the counter. Luckily another patron came out of his room and let us use his phone. We were then given a code to enter our room. Everything else was excellent.

Clean and comfortable.

Very nice place. Very comfortable and clean room. The bed was fabulous! The cleaning solution smell was a bit overwhelming though. No staff on site- we got check in instructions via text. But we didn’t need any help. I’d stay here again.

There was no one at the front desk to check in or to help with anything the whole stay. I called twice upon arrival and nothing or nobody answered. Nice place, but zero customer service

Beautiful brand new property right in downtown Manson. Our room was huge! Would stay here again.

Calling this place a "Boutique" hotel is like calling a Chevy Equinox a "Luxury SUV." It is most like a Comfort Inn. The room smelled strongly of mildew. The mattresses were saggy. Upon checking in you are given a code for your room and told that there is no night staff and the front door remains unlocked. The location reminded us of a warehouse store parking lot. If you are looking for a Motel 6, quick in and out no frills experience, this is your place.

The rooms were large, clean and well appointed. Appreciated not having to check in and having a key code.