Everyone agrees that the beds were extremely comfortable. We would love to know what the sheets and mattress brands are. We had a good time. The penthouse was fun to stay in. The games room was a disappointment. Worst part was when a Karen that lived there gave us trouble at the pool about of chair usage. Overall we had fun. Probably more fun for little children.

I will start off by saying that our actual apartment and the pool area were great. The apartment was spacious, clean and quiet. We appreciated that greatly. Other than that, this rental was really awful. Not getting a check-in email in a timely manner really started our reservation off badly. We received a text with our codes, but without an email we had no idea of anything else. After a long day, we spent almost 90 minutes wandering around, talking to residents, trying to find our room number and where to park. Our six year old was in tears and starving for dinner. Since it was a Sunday evening there were no employees to be found. The door from the parking garage to the elevator did not open and close properly and we had to throw our whole body on the door to open it. The elevator was very quirky, buzzing, opening and closing up to six times after every stop. The hallways reeked of dog urine from what I can assume was due to poor dogs waiting on stalled elevators. Our eyes were literally watering from the stench. The carpets in front of and in the elevators were soaked with dog urine and spots everywhere. We arrived home our second night to a letter on our door from the property accusing us of smoking Marijuana on our balcony (which we absolutely did not). We will absolutely not stay here again.

The property was beautiful and the room itself was clean but the hall leading into the building and the hall on the first floor smells awful. It smells like dog urine.

Staying in a castle was cool! The pool, pond and area around was really nice. The apartment was cute and set up nicely! The elevator really needs fixed.

It us a intimidating and confusing at first and we wished for an indoor pool but friendly clean and excellent place

We arrived at the property without access instructions (to be received thru email/text) so we stayed outside while reaching out to the property owner. The response was quick so it's great. We love the room. Simple yet cozy and clean. For someone like me who gets away to relax and detoxify the mind, I love their concept of not putting a tv inside the bedroom. Plus plus for that!

VERY clean well-kept property; close to many interesting things to do in Grand Rapids/Holland, MI. Mitten Housing was easy to work with.

The castle environment is pretty cool! Excellent location, excellent rooms, great property!

Place was clean and spacious.