Hotel Indigo Hangzhou Uptown by IHG

Property was very clean, room was very comfortable, location was near entrance to national park and near metro station.

Very stylish room with marble cupboard. The breakfast starts early at 6:30 am and the presentation is nice.

Oh, the lobby is terribly small and plain in design. Also the pool and gym both are small compared to its high room price.

Food is great. We especially like the 烧饼.

Nil.

Nice hotel design and good service

There are some design flaws to the interior design of the hotel room bathroom. There are no hooks to hang the towel and no ledge to put clean/ dirty clothes within the separate shower cubicle. The bathroom is an open design, so cannot put outside too. The shower floor tile is polished marble which is slippery when wet, making it high risk for slip, needing the extra bath rubber mat. The floor towel mat cannot be laid in place as the floor rubber stopper keeps pushing it away. The location of the basin tap lever results in wet table top due to dripping wet hands. Person using the basin will block person needing to use the separate WC 😂😂😂.