Willow Cottage was the perfect location for our group. Such a great property, we were very comfortable and would stay again

We had a lovely stay at Willows House, it is situated in a beautiful village close to Stow on the wold and offered easy access to all areas that we planned to visit. The area was quiet and peaceful, a great place to escape the hustle and bustle. The kitchen was very well equipped and offered a large sociable space for our family to gather. One downside of the property is the general upkeep throughout, the bathrooms in particular are showing signs of wear and tear. Perhaps the general maintenance will be addressed through the winter. In addition, we noticed several cobwebs and dust about the house when we arrived, particularly noticeable on the lovely light fittings, this may have been due to the house being vacant for a while perhaps? Overall this did not negatively affect our stay, but some of the ‘wow’ factor was lost. We would stay at Willows house again and are keen to visit in the summer when we would then be able to enjoy the large garden too.

Willows house is pleasant but it needs a bit of attention. We could only find one set of TV controls and were unable to work one of the 2 TVs at all. The Wifi was variable throughout the house. Parking was good as was the location for exploring. The living rooms and bedrooms were comfortable and the bathrooms good. However the twin bed room, for adults sharing, as in our case, had no where to put a case or clothes, no hooks, mirror or waste bin. We feel that this could be easily solved as there is room for a small chest of drawers. The fridge door was not attached to its outer door and was rather grubby and for some reason the cupboard housing the washing machine could not be shut and stood wide open. The solution would be to remove the doors altogether. The house needs paint on some walls and especially on places like the banisters which felt rather sticky and the lovely big windows in the kitchen could do with a clean too. However we enjoyed our stay and when I contacted the cleaning company for help finding the spare keys and over entry times, they were very helpful. I would love feedback from the owners telling us that they have made these relatively small improvements to what is essentially a nice house.

The house is functional and should be a beautiful property. However the house is in desperate need of lots of refurbishment and many areas need addressing, to make the house match its description and online photos. When contacting the owners regarding the many areas of concern, we received a long list of excuses and told property is due some work. But they was happy to charge us full price knowing the house wasn’t as advertised. Such a shame as we stayed there 6 years ago and it used to lovely. It’s clear it’s under new management who do not care about customer service and standards in the same way. I wouldn’t recommend this priority if you’re expecting a luxury finish. It is however in a great location.