We didn't like the fact the code to our apartment didn't work and our Internet wasn't working so we could email anyone for help until an elderly lady came out to help us...after travelling for 12 hours we didn't need that hassle .. we spent 1 hour waiting to get through to someone to help us out....in end we we're put in different apartment only then to get texts the next morning from sonders telling us to check out.... We had 2 people trying to get into out apartment one night and the smell of cannabis around the building was horrendous.. I've booked and stayed in apartments many times in different cities and I've never had any problems but I won't use the sonder group again...

Boa localização, perto do centro.

o barulho da Auto-estrada em frente

Great location, very nice kitchenette, comfortable/big bed with lots of pillows, ear plugs and sound machine provided to help with noise. Friendly staff and easy to get a hold of someone via app.

Couldn’t turn AC below 67 (we like it really cool!), water pressure in shower was terrible. Just as expensive as hotel, but not as nice.

Amazing way of using technology to make the whole experience as smooth as possible.

Too expensive.

after reading the comments, I was worried that it would be noisy, but instead it was one of the quietest hotels I ever stayed in. maybe it has to do with the room, ours was overlooking the street and not the highway. it was clean, spacious, nicely decorated and felt more like a home than a hotel. the shower was spacious and a big extra for me was the fact that they had davines products in the shower, which is the best professional hair brand! I liked the extra touches, like the ear plugs. it was super easy to check in and I found it very convenient that you do not have to carry a key with you. I enjoyed the app, the chat was really responsive and the suggestions around the neighborhood came up handy. the location was also the best. close to so many restaurants, cafes and bars, on a busy street that makes you feel safe at all times. I will definitely look for a sonder on other destinations. as a couple, we are quite "demanding" and many times we have changed room or even hotel because it was not up to standards. so to find something that we enjoyed so much, was a really pleasant surprise.

The location was great and the inhouse facilities were well thought. It was practical in all aspects.

It was by the highway and there was constant noise when you were inside. Due to the design, you can't open any windows. You refresh air only by climatization.

modern experience with app, all brand new

no table in the studio

The room was perfect

The neighborhood - Noisy

Online check in was difficult. Site wouldn't accept my drivers licence. Was not notified that it hadn't gone through until I rang with another query. Finding the property was a nightmare. It was not located at the google maps site, but a few blocks down from the expected location.

Room was clean and well stocked with all you need for your stay.

..not enough secure storage for luggage if you arrive early.Room overlooked a messy patch of scrub.

Roof top access, close to light rail, quiet Did this booking a year in advance

Had to request 2 service calls. 1 for light and another for fridge issue Carpet in the front entrance of building is a tripping hazard. Lighting in the bedroom could be better

Location, cleanliness and comforts!

Could not figure out the laundry room code

The security, the luggage storage was fantastic, the top up items eg toilet paper, dishwasher tablets & the laundry was very handy.

You could see straight in the window, I thought it would be reflecting window glazing! But no we found people from the business next door looking in ! No dining table, with a kitchenette you would think somewhere to sit & eat would be supplied. Very noisy at night on the weekend no regard for other inhabitants . It was hard to use the laundry as other users didn’t come back & remove their laundry to free up washers/ dryers . Other than that we had a pleasant stay & utilised the early & late checkout function.

Sonder at Pivot is an apartment hotel on several floors in a contemporary building with young residents. My spacious, bright and comfortable room was fully and thoughtfully equipped with kitchen utensils and appliances. The picture windows (which could be opened) looked out on the city with buses on Pine Street. Terrace on the roof and Neko Cat Cafe nearby!

I never met any staff members face-to-face. It took me a while to learn the various door codes, but the staff was gracious and quick to help via text or phone. Cable TV was a Ruku.

The facility was very clean. The room was comfortable. It was a good location with several good restaurants within walking distance. The metro link was also just a short walk away.

Our door code was not good and we were very fortunate that someone was working that day as both of our phones had died after a day of travel. He was able to call and we received new door codes. It would have been nice if there was a small table to eat at in the room.

Location

No Black tea

super nice rooms the view from the rooftop top is amazing. The Pivot is so close to downtown Seattle . There is no daily housekeeping so that was a little disappointing but I did call to get fresh towels and toilet paper and they had someone bring them to our room within minutes. They had a great tub super deep and plenty of hot water for showers .

I have no complaints

Good location - walkable both to city centre and, in opposite direction, to the bars and restaurants of Capitol Hill.

Sofa bed was broken but staff responded quickly

Location was good - walkable from where we wanted to spend time

Sofa bed was broken.

The quality of the room is really good. Customer support seemed quite responsive and fast through their app, same thing with the whole automated check-in thing. Wifi was speedy and stable. The location is amazing for a first time visit to Seattle, I was a 10 minute walk away of pretty much everything I wanted to do or see. All in all, I would come back to this Sonder, though perhaps would book another type of room that has a better view.

There is one glaring omission in this room -- there is a well equipped kitchen with no table whatsoever to actually eat or drink what you've cooked! It's really puzzling. The view of my particular room wasn't great, as it faced an office building some 3-5 meters away. If you put the sofa in the right spot, you could get a glance at the street, however.

Good location near down town and capitol hill. Well equipped with everything you need for a short stay. Clean and good and nice comfy bed.

There is constant traffic noise. If you're from a big city or are used to noise it wouldn't be a problem. Ear plugs are provided

Amazing value for money Good location Clean New Spacious

Could get a bit noisy from the street outside

Location was top, Sonder App fantasic, bed very comfortabel. Apartment is very new. Great kitchen.... but...

When we first checked in, there was no armchair in the room despite a photo of one in the apartment when I booked the place. I notified a Sonder representative who responded by saying that one will be put in the apartment at some later time. We also felt deceived by Sonder when there was a photo of your kitchen set-up (stove, sink, dishwasher, dish cabinets, etc) but no table and chairs in the room. Do people cook meals in the room and then sit on the floor or the bed to eat?

Room was mostly clean, stove was nice, location was nice

The carpet looked like it hadn't been vacuumed in a while. The room was small.

great location.

Internet was out for one day. although understandable but still a bummer

This place was perfect for our short trip. Extremely close to tons of coffee shops, restaurants and bars, as well as public transit. The room was spacious for a studio and we had everything we could need.