We had a brilliant Christmas Everything we needed.

This property was an amazing location and wr did enjoy our stay immensely. But minor niggles - the blurb quoted a giant cleaning charge but the property didn't reflect marvellous standards (cobwebs and dust , grout in bathrooms mouldy ) the cutlery and kitchen equipment were poor quality. Also main bathroom on top floor was awkward but we should have realised this . Not much storage for clothes in bedrooms. I'd still book again though . Lovely house and views .

It wasn’t the greatest stay with several property issues which needed sorting… Where do we give full feedback? Front door locks unopenable on arrival. Back door key snapping on second turn… no spare keys! Locked out day 3 due to key safe jamming beyond repair. Extractor in kitchen not working and filthy. Extractors in bathrooms not working. Flooding in hall during torrential rain- back door leaking after repair. External maintainance to patio poor weedy and littered- front and back. Fire grate filthy when opened to operate. General cleaning poor-crumbs on table on arrival and kitchen surfaces greasy- we gave a thorough clean before using. Minor irritations incl. curtains / bathroom door fittings falling out. Kitchen pans dreadful- no non stick frying All too small for a large group No large serving dishes. Poorly finished grouting in bathroom tiles. Good point incl space and location but for future guests satisfaction a good overhaul is needed to check everything. Your maintenance team did turn up in good time and tried to resolve issues but fact was in total we had Maintenance with us over 5 hours over 3 days. We were also locked out for 2 hours! Overall we will not return and shall not recommend. No Senior representative has contacted us to apologise or to check how we feel- very disappointed…. Not what the offer promised or the price should deliver. This was a family special occasion and your property failed.