The owner double-booked our stay. When we arrived, the keys were missing from the lockbox and there were already people inside. I called VRBO. They tried contacting the owner twice, but no answer, so I messaged the owner through the app. He finally called back an hour or so later and blamed it on a cross-platform issue with his other booking site, even though he had previously messaged me to confirm our stay. The owner half-heartedly apologized but neither he, nor VRBO, offered any assistance finding alternative accommodations. We ended up spending the night on the floor at a friend’s house as the only two nearby hotels had a 2.5/5-star rating and a 3/5-star rating. After traveling all day, we were incredibly disappointed by the total lack of communication, professionalism, and customer service.

This was perfect for us. We were a short was for my son and the space was big enough for us to play games and have privacy when we needed it.

The home is lovely and worked well for us to visit family. The two king beds were very comfortable and the kitchen was well stocked. We will happily stay again when we are in town.

Easily walkable to restaurants and the house was very nice & clean.

Lovely home in the heart of Lakewood. Definitely will recommend to friends!