Tuup Tulum

Zahila and Angie were incredible and friendly staff made our stay much better. They actually moved us to panamera since they were renewing Tuup which worked out because it was on my list for a while I was overjoyed it’s just a beautiful property!

Location a bit far from all things but a very close walk to matcha mama which is the most important for me 😎

We got a room upgrade and loved the panarama hotel. Lovely rooms, swimming pools and the beach with sunbeds. Parking is right in front or with valet. Good services all around.

No hot water in the shower unfortunately.

Clean & stylish beach and jungle bungalows in a good location with the benefit of using the wider Hotel Panamera facilities. Super friendly staff, local Go Mart right next door with easy walking distance to good choice of more restaurants

Didn’t realise that quite a lot was adult only (we were travelling with 2 kids). Shower pressure was poor and took a long time to heat up. Missed hooks or a towel ladder (which was in a lot of the pictures) as there were 4 of us and no where to hang any towels / anything. Also restaurant (which was nice setting and yummy tacos) was limited off season and closed some days (and as well for a private function). Felt the trips offered / recommended were over priced vs what you could get outside, but got some really good restaurant recommendations. Probably stood out more as visited a bit off season when weather was not great and beach very windy (+seasweed season) as it’s in a great location.

Personale attento ed accogliente.

Le camere sono spoglie, non c è armadio né frigorifero. Pulizia in generale, lenzuola e asciugamani sempre macchiati.