Really enjoyed our stay! The condo was very clean and the property was fun to enjoy.

Overall our stay was very nice with they exception of not receiving our email with room number and code upon our arrival, we arrived after 4 and had to keep calling/ emailing til we got our information. Only other issue really was a water issue where water was out for the whole building for approximately 1:45 right as we came from beach at lunchtime with a 2 year , Also elevators were out and most of the time 2 were working but sometimes only 1 and we were on 17th floor, the location and room and ocean view was very nice,

Great location, close enough to do the “touristy stuff” in Myrtle Beach but far enough north to be a bit more calm and relaxed. Kitchen had everything we needed, bedding, towels were soft/fresh, AC and ceiling fans worked great. Balcony was our favorite place to relax at night. Washer/Dryer was new and a huge perk! Large TVs in every room was great. The poolside bar was fantastic and the staff were really friendly. There’s an ice cream counter in the gift shop and we often saw families getting treats so it must be good. Parking was a breeze and close. The umbrella/chair rental on the beach is directly in front of the resort so it was very convenient and if you buy consecutive days in advance, it’s very reasonable. There were so many pools and hot tubs in addition to lazy rivers so there was always something to do. The staff do monitor the pool decks to ensure only guests are using the pools, which was greatly appreciated. Lots of families with fun poolside entertainment and/or live music each day. Overall a really good experience.

Got a text from the renter on our way to the property saying my verification info wasn’t acceptable even though I sent it in Febywhen they asked for it. The form said you’re all set. had to find a spot to pull over and resend all this. We booked this place in January and was just hearing about it in July. Resent the info and asked for verification if we were good to go, they responded with we hadn’t paid the second half of the fee even though they had charged my card in January and again in May. Called the renter several times and left messages with no one ever calling me back. Called VRBO. VRBO couldn’t get a hold of these people either. While on the phone with VRBO, I got a text from a different number saying everything was good to know, but no response as to what went on with the payment. VRBO was extremely helpful though. Got to the place, sand was all over the floor, it’s the beach so didn’t fuss about it, couch had stains on it, master bed had ripped burlap sack sheets on it, shower panel was grungy, master bed was very noisy and uncomfortable. Resort was pretty nice, one pool was shut down, not the renters fault,parking garage is awful. Also not the renters fault, VRBO is great, Big Fish Rentals not so much. I probably will not stay in the resort ever again, and doubt I will book a property ran by Big Fish Rentals again.