citizenM Chicago Downtown

Great location, great staff

Small rooms

The common areas throughout the hotel was immaculate, room included. Also the location is very convenient, only a 5-20 minute walk to all downtown attractions.

There was nothing I didn’t like about this hotel.

The location was amazing! The staff were super friendly.

The bed was awful

The location was convenient and close to great shopping and restaurants. Love how close you are to the water.

The no early check in, even for status Marriott members. The rooms are incredibly tiny and should be better advertised to the public. Had I had known how small the rooms are, I never would have booked there and paid the per night fee. Too small for two adults, bed was pushed against the wall so you have to climb over the other person. No place to put luggage, vanity tiny and no space for two people to get ready simultaneously. No privacy at well. The sheer curtain is not providing any sense of privacy.