Didn't need to reach out to the host, no problems. We had mostly everything that was needed. The lights were on when we got there very late and we appreciated it, made entrance very easy. Overall a great stay while we enjoyed our grandson's graduation from Fort Jackson.

Home was exactly as advertised. Very spacious and clean with great parking and a location very close to downtown.

We had a wonderful stay. The overall cleanliness was good with a few exceptions that made no difference to the quality of our stay. Maybe just needs a little more attention to small details. The house itself had a wonderful old world style that was brought into the modern age. We all loved the character and charm. We unfortunately did not get to stay very long as our trip was a quick one. My only suggestions would be to improve on the height of the back stairs to make it an easier entry from the driveway for handicapped persons and maybe a grab bar in the restroom for us older handicapped guests. Other than that I was able to maneuver throughout the property with a large walker fitting through all doorways. My only other suggestion would be to maybe put a canopy over the back deck so that it doesn't fill the furniture up with falling leaves. We had great communication with our host and she was even accommodating when we needed to extend our check out time to accommodate our soldier after his basic training graduation. There are plenty of shops and restaurants nearby. We will definitely book with host and Heartwood Homes again. Thank you so much for a great stay!!

The location is excellent with easy access to Columbia attractions. Plenty of parking and a nice mix of indoor and outdoor space. That said, several issues affected our stay. We received a wrong access code in our confirmation email and had to wait for a callback to get the correct one. The kitchen was not equipped for eight guests: four mugs, six glasses, no coffee filters, and barely enough coffee for one pot. No wastebaskets in the bedrooms or upstairs. We also noticed insects in the main floor bathrooms and at the sink. The coach house showed significant wear and the deck needed cleaning on arrival. The bed was very firm but the linens were great. With some attention to supplies and upkeep, this property could be a solid choice.