Tout mais surtout le personnel

Rien à dire

La piscine, l’espace, l’emplacement excentré de Ubud mais assez proche tout de même, l’agencement de l’espace

Avec des enfants j’aurai préféré une suite attenante à la nôtre pour une question de sécurité. La literie serait à remplacer: les matelas et notamment les coussins qui sont dans ces locations en général toujours trop haut.

Очень приятная просторная вилла. Понравились высокие двери, добавляют простора. На кухне всё необходимое и даже больше. Удобный бассейн, зелёная территория. Очень красивая ванная.

Кондиционер в спальне дует прямо на кровать, можно легко простудиться. А спать с выключенным кондиционером тоже не вариант. Мгновенно становится очень душно. С открытой дверью тоже не поспишь - сеток нет. На всей вилле нет ни одного зеркала в полный рост. Только маленькие в ванных и в гостиной одно. Немного портит вид стройка за бассейном. От неё шум м хождение рабочих, которым видна вся территория виллы со стройки.

The villa was very big, had nice rooms and a huge kitchen. It was a little secluded but with scooters only 10minutes from Ubud center. The rooms were clean, had AC and the butler helped us get scooters and was super responsive on Whatsapp.

We booked the stay for 5 days at first, and then added 2 days extra. On the first day there was a huge storm and the river beside the villa over flood to our garden and ran into the pool. After that the pool was no use, as the water was incredibly dirty with mud in the bottom and full of dead mosquitos. After 3 days of staying there, we still couldn't use the pool and this really affected our stay. The pool was one of the main reasons why we booked this villa and as it was so dirty from the river water, we had no place to cool off. We left and booked another place to stay and wanted to ask for a refund from the property owner, but the never got back to our messages. Before they were super responsive, but when it came to solving our issues or cancelling the booking, there was no reponse. We understand that the rain isn't their fault, but there was more than enough time to clean and get the pool back to normal during our stay. This made our experience there really unsatisfactory and begs to question if similar issues at the property arrise that they'll act in benefit of their customers.