The staff were very friendly, responsive, and honest. The rooms were comfortable, especially the beds. Full-size toiletries were included (hand wash, body lotion, shampoo, conditioner, body wash). You can also request free travel-size toiletries if you forgot them at home or run out. Free parking. Continental breakfast was good. The rooms our family booked were not available on the same floor upon arrival, but the staff provided a solution that ended up with us having a free extra room. Each room has a microwave, Keurig coffee maker, and mini-fridge. The double-layer shades in the rooms were a nice touch and provided privacy. Contemporary design, but still very warm and cozy. The front desk provided us a better route home when we checked out. It worked great for our drive!

We were aware that the hotel was new, but were not warned prior to arriving that they were still in the "soft opening" phase. The staff were very honest and upfront about this when we arrived. We feel that corporate or someone from customer service should have contacted us prior to our arrival about this, or at least mentioned this in the advertisement. There was no hot breakfast like advertised during our stay, but we were told it would be available soon. We had a one-year-old with multiple food allergies and we were looking forward to the hot breakfast where she could eat some items, such as bacon and other meats. The pool was not yet up and running (which was not a huge deal). Not all of the floors were available yet. In our room, most of top electric sockets did not work, but the bottom ones did. There was no Wi-Fi available in our rooms. The TVs were a little confusing to use. The motion-sensor bathroom lights would automatically turn off even when someone was inside. There are no bathtubs, so it was a little difficult to give our children a bath. PLEASE NOTE: None of the cons listed above are the staff's fault. They were nothing but accommodating and kind to our large family. We would love to return when all the amenities are available and the hotel is fully operational.