Breakfast was great and the location

Parking was too expensive

Convenient location

Lukewarm warm shower There would appear to be insufficient heating capacity for heating water with several guests showering at the same time.

great location just across from the ferry terminal, a nice way to start or end your Tassie holiday. Walking distance to some cafes for early breakfast and coffee.

limited parking is available during the week for vehicles with height restrictions (over the height limit for the hotel carpark) some loud bars and clubs nearby on the weekends

Location

Cost

Great location in walking distance to everything. This was the most affordable accommodation we could find for a one night stay and it exceeded expectations. Unfortunately members of the family weren't well during out stay and staff were very accommodating with requests as were the restaurant with take away meals.

Great overall

Parking

Centrally located. Comfortable bed

No parking except for valet - it’s Devonport, not even a small city Rooms a bit noisy

Clean, great views, central location, excellent beds

Long walk from room to lift. Sometimes lift delays as staff used lifts for cleaning and meal deliveries

None

They have double charged my credit card for the service I did not asked for. I’m stilling calling them/ emailing them but they are still not responding.

- very clean and cosy - great breakfast option - good gym facilities

The room was really spacious. Bed was super comfortable. The amenities were perfect. The walk in shower was amazing! The window view was beautiful! The location was so central to everything. Loved the place!

N/A

The room was well set up, the beds were comfortable and there was sufficient storage. The staff were helpful. There are restaurants nearby and in the hotel. Parking is secure though it costs extra. It is not far from the Spirit of Tasmania terminal and is fairly central to supermarkets with a good view.

There were insufficient hangers in the wardrobe and no outdoor seating available on the balcony attached to the room. There were limited amenities in the bathroom- no toothbrush & toothpaste, razor and only 1 bath mat. It’s important to check the bill before it is finalised for payment - I was overcharged significantly for the breakfasts for the 3 of us by a few hundred dollars. I didn’t receive a hard copy of the bill on checkout and requested it be emailed to me. I was in a hurry to pay and get on to the Spirit of Tasmania which had very limited 5G or no reception on the Bass Strait. But the Novotel did email the bill when I requested it the next day because it hadn’t been and they did process the refund promptly when I queried the charges.

The views from the room were outstanding.

bathroom was a bit small.

Very comfortable and very modern and clean rooms

Very clean, central

Nothing to dislike

Everything!! The hotel was amazing, it was all i was expecting and more.

I didnt dislike anything. The hotel great!!

Food and coffee excellent

Nothing!

Friendliness and helpfulness of the staff. Loved the valet parking. Had to leave early in the morning for Hobart. Car was waiting outside Reception at 0700, ready to roll

The noisy nightclub across the road

Good modern facility but carpet is not very clean.

Carpet of the room.

the breakfast was great, plenty of variety and staff were very friendly and very helpful in accommodating our large group with extra seating.

Amazing view.

When booking a Superior queen room with balcony you expect there to be sort of seating to enjoy the view. There was only one seat facing a desk to sit at. Very stark room considering the size of it. When staff were approached about stained sheets they just said some were like that. Very disappointing 😞.

Clean quiet great view

Everything

Good location, clean rooms, friendly staff, central location for shops and local attractions.

No freezer in room fridge, barista coffee from restaurant wasn't very nice

All great

Beautiful new hotel with excellent amenities in the heart of the city. Great breakfast buffet.

NA

Great location, we watched the Spirit of Tasmania come into port. Great pub a short walk for dinner. Wonderful buffet breakfast downstairs.

Valet parking at a cost or otherwise we needed to park offsite. Just include this in the cost or allow me to park my car below myself for a lower cost.

Great location

If I have to find something to complain about, I would just say the dining room was a little small. But that’s just being picky.

Location, nice new modern hotel, good views

Not being able to park ourselves in the hire car park as it reserved for valley parking.

Spacious. Well designed. Great view. Clean.

Nothing.

Close to the terminal where the ferry came in

They could have had more staff on for checking in late at night. Staff did a great job though

Breakfast was always good

Pool

central, modern