Esplanade Tergesteo - Luxury Retreat

Esplanade ist eines der am perfektest geführten Hotels in dem wir je waren. Alle Mitarbeiter sind extrem freundlich und zuvorkommend. Tolles Essen, Frühstück bis 11.30 Uhr ,bis 23.00 Uhr baden möglich, großartige Anwendungen. Hier hat sich endlich einmal jemand Gedanken gemacht, was ein Gast wirklich möchte und braucht um sich rundherum wohlfühlen! Danke!

Wij waren hier 1 week geleden ook en omdat onze zoon ook overkwam naar Italie hebben we hier nog extra 4 dagen 2 kamers geboekt. Vanwege een feest aan de overkant was het nogal lawaaierig in de kamer, maar zonder probleem kregen we een anders kamer. Alles is perfect hier. We hebben niet gedineerd in het Pepita restaurant, dus daar kan ik geen review van geven.

Niets

everything was perfect

nothing

The pools and jets were great but I never got to experience the saunas as they weren’t open at 7:30 am There were no attendants to supply towels - my partner used both towels that were in the room. No cold water by the pool to dink which I expected for a five star hotel. The worst thing was ordering a hamburger from the menu for 30 euros and having it come nearly RAW - when asking for a new burger the chef refused saying it was supposed to be eaten raw. Actually charged 45 euros for bringing a smaller burger that was barely better. Fish tacos were 25 euros and served in a hard premade taco shell with pistachio cream. So if you don’t mind paying for food, that really is pretending to be gourmet and nonexistent service just to get a couple of nice pools and an updated bedroom. I guess it’s OK. There are so many better choices in Abano Terme. Abano Grand or Grand Hotel Trieste and Victoria serve a lovely breakfast and dinner inclusive with their newest rooms for less. Better massages too.

The Internet was extremely difficult to access on my iPhone and my iPad and even wouldn’t let me check in online, although it kept asking me to upload my passport. The check-in experience was less than positive. I really would’ve appreciated someone in the spa area to get towels from and water should’ve been available. The food was definitely bizarre and very expensive. The bar however, was good.