Clean room, good breakfast, great pool, candies at the reception, free bike rental, free parking, close to many supermarkets, friendly staf :))

2 out of 3 nights there were issues with air conditioning. One night it was not working and the next night the AC was fixed but despite the fact that we have turned it off it was turning on authomatically at night and we have been freezing & waking up to turn it off several times :(

Great AC & best shower! Also borrowing bikes, which was only 2 kms away from the beautiful historic center was a great bonus!

good location and close to good restaurants

it was one of our worst experiences traveling. the air conditioning was not working during the night. the room achieved 27 degrees. In the second day we talked to the staff, requested our money back to change the hotel, they said no and were not kind with us. We bought a fan in the supermarket to pass the other 3 days with a minimum level of comfort. we have chosen this hotel once it was described as a good option for kids (our nephew of 3yo travelled with us), and it was not as we expected. the playground was really dirty. in general, it was not a good experience. we decided to complete our stay in other hotel in garda.

Clean room, nice staff, gym, good breakfast

An air conditioning didn't work during the night. The swimming pool was dirty and wasn't ready for the guests. The price of gym wasn't included in the room accommodation.

Amazing service from the hotel due to the smart and super friendly staff members from the reception, to the waiters and cooks to the cleaning staff. Everyone was exceptionally friendly. Also, it is Perfect for families with kids due to the huge playground outside.

Everything went well :)

Excellent location away but not far from Riva. Surrounded by mountain view. Room was very clean every day, toilets nicely designed and equipped. Breakfast very nice with much variety of deserts.

Best accomodation of the weeks trip Breakfast included was excellent Views from the balcony were great Large outdoor area and a pool as well Should have stayed longer

Nothing it was great

The trampolines in the garden for the kids. Friendly check-in staff.

Small room for 4. Very hard extra bed. Breakfast was really bad, mainly sweets and prepacked things. I booked it mainly for my kids because of the air jumping playground but it was not in operation.

Nice, clean, god location

Hair shampoo was out. Hairdryer not worked properly

Members of the reception was excellent! The whole hotel, every place (restaurant, lobbi, etc.) was beutiful, except the room, because the room would have to be renovation.

The menu was in italian language only. Waiters can not speak in German/English, but they were very nice & helpful in the activity of the ordering. The room for 3 person was very small. You can use the wellness only, when you pay 30 euro/pers.

the staff was very friendly and helpful, the spa area was nice and breakfast was very good

the shower had little water pressure and the water was not very hot

Great restaurant! And breakfast! What is on booking is just right, was exactly what we expected

Nice hotel, good breakfast (I was only missing some vegetables), nice people, rooms were clean and bed was super-large Free bike rental in a hotel :)

The location is not in the centre however you can be there on the bike in 10min

Kindly and professional staff at the reception. Comfortable parking. Good aacomodation

Breakfasts are poor. No vegatables, Untasty coffee. Staff at the restaurant can't speek english and ought to be more smiling. Very cold water at swimming pool, disorder on it.

Location and staff was friendly. Excell any breakfast

Room was dated, beds not that comfortable

the staff are good and helpful. view to the mountain was amazing. room is comfortable

We were given a free upgrade to a Deluxe room. It was clean and spacious. Breakfast was also good and staff were nice. We would love to stay here again if we return to lake Garda!

nothing

Everything. Its a lovely hotel. The breakfast especially was brilliant -loads of choice, one of the best breakfasts I have had in a hotel. The staff were lovely. One of the receptionists even arranged a lift for me fir nothing- as I was stuck near the centre with luggage & could not get a taxi. Really great hotel. The room was lovely & big, with a balcony & the swimming pool was lovely. Had a really great stay! Plus the tall guy on reception with dark hair is really funny! Great restaurant too. Really loved staying there!

Air conditioner didnt seem to work very well- but maybe I was doing it wrong!