warm welcome from staff, check in easy and smiling

The light, space and Colors on the pics do not reflect in reality. no kettle for coffee or tea in the room.

The hotel is nice and clean, also relatively close to the main sightseeing places. It is also near a number of restaurants and bars. The breakfast is nice.

The shower cabin in the bathroom was very small and it was not very comfortable to take a shower, which is strange considering the spacious bathroom, equipped with everything needed.

clean and nice

Location good, staff very nice

Air conditioner does not work, old, thin walls

location and competent staff that spoke english

noise, but…that is Palermo.

location

very limited lounge facilities, indifferent attitude of staff.

Everything

Bad quality compared to the price we paid The staff was helpful. Good location

very poor breakfast for a 4 * hotel , poor quality coffee, the bathroom was dirty with outdated, yellowed old sanitary

La camera e la pulizia

La reception

Clean and rooms were well presented. Good size.

Air conditioning was unreliable. Kept switching on and off during the night. The tourist sights were a reasonable walk away. I felt a little unsafe walking back in the dark.

Clean rooms, good value for money, fairly close to the center

Breakfast food could be a bit better, the neighborhood is a bit too dirty

It was good a good value for money option

it had a weird smell; potential sewage system close

Everyone at the reception desk was really nice and helpful. It was Sunday, so 95% of stores was closed and the man very kindly explained where we could get some water etc nearby and even gave us a small map with directions. Reception is 24 hours which felt really safe. The door doesn't open automatically and they were at the ready constantly to let you in and out of the building. Room was very clean. Airconditioning worked really well (although with some interesting noises) and the rooms were amazingly light-proofed with window shutters as well as curtains. Location about 1km from the bustling streets with stores and restaurants (but this was Sunday so not sure how the neighborhood is with 'normal'' accupancy).

Beds were semi-comfortable but pillows were as flat as a focaccia and just about as soft as well. Surrounding neighborhood felt a bit sketchy every now and then (especially when walking around without my boyfriend). Only one tiny elevator for 8+ floors which meant long waiting times, especially around breakfast. Room had water bottels and some other items qualified as minibar, which we had to ask about because I didn't see any information displayed about it in the room. Every item in the minibar, including the water (small bottels 19 cents in stores) would have been 2 euros extra if we drank it. Every other place I've been so far will provide free cold water to its guests, so a bit disappointing, especially since everything around us was closed. Fridge didn't cool very well either. The massage function on the shower was very nice but I kept knocking my elbows on everything because it's tiny.

location next to the main street of Palermo

missing loundry bags, no drinking water and non cooling fridge

The location is very good, the center is very close and also the bus stop to the beach!

The hotel was very clean and the room was spacious and comfortable. The staff were friendly and helpful. Free breakfast with lots of choices. About a 20 minute walk to the historical center.

The room was very hot. There was no air conditioning unit and you could not open the windows because there were no screens and a lot of light in the morning.

Great location and great vibe

it’s ok

pur shower