BSA Gradina Hotel & Aquapark - All Inclusive

An excellent all-inclusive hotel. I was thoroughly impressed by every aspect of the service. The staff were very friendly, attentive to detail, and truly dedicated to their roles. The young lady at the reception was lovely and answered all questions with a very pleasant attitude. The food was varied—catering to all tastes—and delicious, ranging from traditional dishes to more specialized options. There was also a dedicated area for pastries and cakes. At the bar, a wide selection of juices, water, and alcoholic beverages was available until quite late in the evening. Kitchen staff quickly replenished dishes as soon as they ran out. The rooms were very clean and airy, offering a superb view. Housekeeping serviced the rooms between 12:00 PM and 2:00 PM. On the first day, the weather was gorgeous; people were by the pools, the atmosphere was delightful, and the music was perfect for a fun time. It is very close to the beach—a maximum five-minute walk away. The rooms feature air conditioning and a reasonably well-equipped kitchenette, including a coffee maker, glasses, cutlery, and so on. All in all, it is a hotel suitable for all ages, and especially for families with children.

Everything was perfect, the staff were amazing!! Ayatollah and the other member staff were really helpful, food was amazing (never imagined it would be)

Everything was so great

The hotel team is superb: friendly, helpful, they do everything to keep room and hotel clean. The hotel itself is ok, soviet architecture with some modernization. The restaurant team is great, they do their best to keep it clean and tidy. The food was mostly ok, you can always find something to eat. There was not big variety, but basics are covered. Fruits in different days were ok: watermelon, melon, plums, apples, pears, orange, grape. There is pizza at 16.00 every day. Animation is very basic: 10mins dance, drawing, once per week water basketball for adult, 20.00 - 1 hour minidisco for children. The pool is small, but clean. Water slides are great, work time: 10-14, 16-18 There are cosy shadow area under the trees if you don’t want to be exposed by sun.

Absence of good porridge for me is minus, in the last days this cereal looked and tasted strange for me. Absence of private beach is big minus. You have to have cash to pay for it, or find access to the nearest private other hotel beach and pay by card on hotel territory entrance. 2 sun-beds and umbrella are 30-36 BGN.

Le stanze, lo staff molto gentile

In una recensione dell hotel del 2023 riportava che per ogni stanza venivano assegnati lettini ed ombrellone presso la spiaggia Riviera, non piu’ valida quindi sarebbe da rimuovere. La cucina non era un soddisfacente. L’ascensore come descritto parte solo dal 4 piano ed uno non sa’ prima a quale piano si trovera’ il proprio alloggio.