Helpfulfess of the staff, comfortable room and bed

Vse...hotel je pravo mesto in ima vse kar potrebuješ.....tudi vrhunski SPA

Close to the airport. Very clean, comfortable bathroom, spacious, good breakfast. Relaxed atmosphere. Several facilities like nice swimming pool, gym, drugstore.

Too warm in the room, could not open a window.

Prima Ruime kamer

Eten is echt duurder geworden

Отличный отель в 4 км от аэропорта. Нам выделили персональный трансфер от аэропорта так как мы прилетели в терминал 1, а шатл отходит от терминала 3. После перелета можно отдохнуть в сауне с джакузи или поплавать в большом бассейне. Это было очень кстати. Внизу можно купить разные мелочи для перекуса или поесть пирожных в кафе. Номер небольшой, но удобный и чистый. Есть вода, чай, кофе. Мы комфортно провели время в этом отеле. Персонал доброжелательный, всегда готов помочь.

Все

Les équipements Salle de sport Piscine Roof top Café Restaurant

Impossible de sortir le quartier ne s’y prête pas

قريب من المطار وجميل

قريب من المطار وجميل

نظافته ومعاملة الموظفين وقربه من المطار بالاضافة الى خدمة التوصيل من والى المطار. توفير سرير اطفال.

بعيد نوعاً ما من مركز المدينة.

Top Class. Value for money

Nothing

La gentillesse du personnel, le confort de l'hôtel, les activités proposées, la proximité avec l'aéroport, la qualité du restaurant. Tout en fait.

Ríen

Prima hotel voor als je dichtbij het vliegveld wil slapen. Lekker zwembad met sauna’s. Soto Ayam met Jahé thee is heerlijk!

Kamers erg standaard en ongezellig. Grote douche maar weinig waterdruk en net niet heet genoeg.

Shuttleservice zum Flughafen

Restaurants sind ziemlich überteuert.

Удобно, что отель рядом с аэропортом и сразу встречает человек в желтой форме.

Ванная комната большая, но в темном мраморе. Кажется темноватой. Хотели всей семьей зайти на массаж в СПА, ребенка 5 лет не взяли.

Spa

Breakfast varieties less

Near the airport and clean rooms

The breakfast could be more better, the closet was broken

Super clean hotel, comfortable bed, good wifi and breakfast. Good option for an overnight stay before or after a flight. Pickup from the hotel took time - we waited 30 minutes for other arrivals. Very inviting pool, spa and hot tub area... Will bring my costume next time!

At checkin I was asked the usual room deposit (500000 rupiah) but it was actually taken from my credit card and 48 hrs later I have not yet received a refund. Other Indonesian hotels keep the credit card details but do not cash in unless there is damage etc. I am now waiting for a reply but I am confident there is an explanation as the hotel has been previously quick to reply to any enquiries.

Everything

Nil

Location - close to the airport There are some nice aesthetic spots to sit and chill They have a pool/sauna and gym They have a cute little childcare with pet bunnies, fishes, mice etc

A lot of things that could’ve been avoided happened during our stay which caused us to give the rating we did. On arrival we had a late check in and we know it was going to be busy seeing the bus of other tourists arriving to check in. But as we were waiting in reception and all the other guests in the buses were checked in, we were still standing in a line they told to us to stand and wait in although there were enough staff standing there to check in other people (unless the other staff only catered to group check ins?) it just would’ve saved us having to wait almost 2hrs to check in and at that time at night. We then find out when we get to reception that the other payment machines were not working and the one machine they had only took certain “credit cards” and not travel cards like Wise. There is a deposit for 500,000 IDR which they’ve stated they prefer in cash but if it’s on card it can’t be travel cards. It has to be a credit card. The receptionist was extremely slow but we let it slide cause we were told he was new. Once our room was sorted, we were just ready to go to bed. Our room was a little far from reception so when we went to go in, the door wouldn’t open cause the card wasn’t registering (mind you this was now around midnight) My husband had to go back to reception to check the room card but was told it should work and to try again. After coming back with a staff member and having them try it, it still didn’t work. So the staff went to check at reception again only for them to tell us that the room was already occupied and that we were at the wrong room and the guests were already sleeping inside, almost implying like it was our fault, until we showed the staff the room number which the receptionist himself had written.

It is like the last stop before our long journey home. The complete services that they are providing (Hairdresser, Spa, pools, restaurants and airport shuttle bus). Not to mention the service that everyone works there, it was terrific.

The handling of the queue of the receptionist when there are a lot of guests coming to check in and to check out. Maybe need to prioritise the ones that need to check out if necessary when they need to catch a flight.

We chose this hotel because of the location close to the airport. This was a great choice. We only could spend one evening/night there and for that purpose, all that we needed was catered for. Ideal service is also the free airport transfer they offer. This worked flawless and the staff even helped us to get a SIM card on arrival.

Nothing to mention.

Great place if you have to be close to the airport. Brilliant pool and facilities. Comfortable rooms. Helpful staff.

Not the property’s issue, but beware that even if you are only a stone’s throw away from the airport, it can take 30 minutes to get there due to traffic.

Spa area was very good. Enjoyed the pool table and hot pool. Staff were good.

Check-in is really inefficient. The real problem with this hotel is that the restaurant is terrible, and there are no other options close by. We stayed five nights due to a long layover. By the end, we were talking an Uber to the airport to eat at places like Burger King. We were in Indonesia for two months, and FM7 had the worst food we ate. We even had better food on our Baliem Valley trek. A place like that with captive guests should have a better restaurant.

Breakfast buffet was excellent. location near the airport as good

There were often long lines at the front desk, so check in and check out, were fairly slow.

Bathroom small bad Water small bad Room very hot No elevator to 2nd floor rooms