Breakfast spread was fair. Food was tasty.

Renovation and mainatence work is on going. Needs to be comepleted at the first ASAP. Swimming pool and gym not available.

Location, service, cleanliness

Nothing

Everything

Reception staff were kind but could not help resolve issues.

We did not like the building work going on. Renovating the hotel. We were offered 7 th floor Accomodation initially when we complained that we could not sleep after travelling overnight 9 + hours flight.The noise was constant drilling. We were offered accommodation on 6 th floor . The noise was still there and noticed lot of dust. My wife had pain in the eye and she could not open her eye fully.On 30/01/2023 I took her to an eye care Hospital.The doctor examined the eye and the cause of the infection he diagnosed was dust. It took her 2 days to fully recover. We could not checkout as the Management had already debitted my credit card when we initially booked through Booking.com.Also there was clause if one cancels one's will have to pay fully for the entire period of stay. We had booked including breakfast and evening buffet. The buffet menu was listed WITH 5 ITEMS on A4 paper and we had to adhere to that menu. After lot of complains we were offered to choose from le carte menu. I strongly advise to take our above miserable experience on board and take this hotel Off from your list of hotels on offer. The hotel is ignoring safety and he issues.

Excellent service

clean

ambience us changed due to renovation dim light to bright light , its look normal lodge before it was superb . now smoking is not allowed its not good

clean.

before ambiance is good with dim light , now not good ,bcz its look like normal lodge light ... and smoking is not allowded .if no smoking room available in future .we will not take this property again.

Good

Super staff! Helpful and very kind. No effort is too much

Food , room cleanness, staff are really good

very old property