Lodge 8 was just amazingly clean and check in n check was first class service. Thoroughly enjoyed the stay with my family. Would recommend to family n friends. We will be back thank you ♥️

No

Excellent location, fantastic kitchen with everything you could possibly need on a holiday including washer and dryer. Great host.

I think the bath towels need replacing. A fresh set would definitely be much more visually appealing and would leave holiday makers more confident to use them if they didn’t bring theirs. Again, maybe consider white towels rather than the pale pink which didn’t look great given their age. I think the sofa bed could also have been pre-set up before arrival as the booking information provided indicated 8 guests. I appreciate a possible reason for leaving it undone could be for the guests to see a full view of the living room but maybe ask guests ahead of arrival if they’d prefer it set up for them.

Lovely countryside location close to Loch Lomond. Very comfortable beds. Modern decor and furniture. Spacious rooms. Lovely outside seating area. Plenty of parking right outside the lodge.

Kitchen not very well stocked - only get 8 of most utensils so having to wash things often. No large pan for cooking food for 8 people. Extra charge for the hot tub seemed excessively priced given the cost of the lodge. Wifi not great.

Lovely spacious, modern property. Great facilities. Good location minutes from Loch Lomond. Spotlessly clean, overall wonderful stay.

I was surprised that considering it seemed like no expense was spared with these properties (everything such good quality), that the supplied wine glasses would not be plastic. It was relatively minor to us but travelling with family and sharing decent wine, drinking out of plastic wasn’t the best. I understand why only plastic available (hot tubs etc) but if there’s a £200 damage deposit surely may as well supply glass and restrict use outside/in hot tubs? It would be good for the damage deposit to be facilitated via bank transfer and not cash only - a lot of people don’t want to be carrying £200 cash around after their stay. There were no bath mats supplied and we had to use hand towels. Finally, I noticed cameras into the gardens (certainly present on our side of property) - I suspect this is for security reasons but it seemed bizarre they appeared to be pointing into the outdoor spaces especially where there were hot tubs. A little invasive of people’s privacy. All these things are minor and did not detract from an overall wonderful stay.