Could hear the ocean

I made a last minute booking on 1/2/21 for checkin on 2/2/21. I immediately attempted to contact the property to confirm check arrangements for the following morning. 1 message and 6+ phone call made to the number provided on Booking.com over several hours but was unable to get through to anyone to confirm my booking. I phoned booking.com that evening who were able to get through to the property manager who refused to cancel the booking. Communication from the property manager was incredibly frustrating, her communication style was extremely patronising and she refused to take responsibility for being uncontactable. Given the booking was already pre-paid, I had no choice but to try to enjoy our trip. I experienced the following issues: - Unable to access the beach due to sand being ripped up by new pipeline being laid. The was a high mound of sand that meant we could not even enjoy the water. There was mention of this on the booking description. - Green ants infestation outdoors and cockroaches infestation indoors - Gecko poo all over the main bedroom bed - Tiny gate for access, so small that our suitcase wouldn’t fit through - Expired milk and coffee - Mould in the freezer - Old, run down and worn out appliances - Dirty, gritty floors - Old stiff towels - Deck was extremely sticky from so much sap from the surrounding trees - Location was so out of the way and inconvenient We ended up packing up early and moving to a resort in Palm Cove without any financial reimbursement. Definitely would NOT RECOMMEND!

Loved the location, overlooking the beach and close to shops and beach bar. Shampoo, conditioner, body wash and hand wash all supplied. 6 Coffee bags, tea, sugar and small milk supplied to get you started.

Could do with microwave dishes