Loved our stay in Palma. However, the air conditioner was not working for the majority of our stay, and the temperatures were in the high 80's and low 90's. The location is convenient.

Nice appartement in great location- awesome service- team immediately responded and is very helpful. Unfortunately in the bedroom AC did not work properly. In the living room AC was finesse

Looks good on paper but let down on basics! Disappointingly this apartment is not 'superior as described. Good points: Great location & WiFi worked well. Bad points: Air-conditioning didn't work throughout our stay - which was during a heatwave in temperatures of 35+. We reported this on arrival! We asked & were given 2 fans 'until this was fixed. Despite promises the air conditioning was not fixed during our stay. The fans were not adequate to cool the apartment & made it impossible to return there until very late! The apartment is not air-conditioned as advertised. Even if it had been working it is not fitted with a proper air-conditioning system rather it is an air filtered system. We would never have booked an apartment without Air-conditioning and the lack of it really spoilt our stay. Apartment was dirty on arrival and does not justify the high cleaning charge. Bathroom was filthy - especially the shower. We sent photos to the host on the first morning and although they promised to send a cleaner this did not happen. Kitchen surfaces were sticky and drawers in wardroom were dirty. We purchased a spray and cleaned these ourselves! Apart from the 'lounge area the apartment is cheaply finished - shelving in bathroom is unfinished, toilet seat is cheap plastic, shower head is fixed, shower door is flimsy and tiles are dirty. Bathroom is really dark & unpleasant. Kitchen is not equipped with basics (no corkscrew or can opener), no where to drain washing-up and most of crockery is chipped. Towels were poor quality and old - I have better towels at home I use for mopping the floor! Bedding was not good quality. But lots of threatening notices saying will be 'fined' for getting make-up on towels, etc. Only 2 spare toilet rolls provided, no toilet cleaner and 'old washing-up cloths. We purchased our own. No welcome supplies apart from 2 small bottles of water that were not even left in fridge! On arrival one spotlight in bathroom was not working & neither did the standing lamp in bathroom. Two days after we reported these hosts sent someone to repair them plus a cracked floor tile in kitchen (the floor tile must have been reported prior to our arrival as we hadn't noticed). Spotlight was replaced and it was promised lamp & tile would be fixed within 2 days - these still hadn't been fixed when we left 5 days later! The hosts do respond to messages quickly but promised repairs do not happen! We were given a 1 night refund! Would not recommend!

A compact, comfortable, clean and quiet apartment in an excellent location. The host is supremely efficient.

Everything as described. Clean. Quiet street. Easy and fast communication. We enjoyed our stay

Very nice apartment. Everything as described. Clean. Quiet street. Easy and fast communication. We enjoyed our stay.

El apartamento es muy bonito, muy cómodo y la ubicación perfecta !

We mochten er al om 9 uur s, morgens in ipv 14 uur vanwege vroege aankomst, super fijn. Mooi ingericht appartement, heerlijke bedden en stevig kussen. Keuken goed ingericht. Verwarming werkte goed. Dicht in centrum. Taxi,s en bus vlakbij. Heerlijk bakkertje om de hoek met heeeerlijke crossaints. Goede WiFi. Fijn een lift, mijn moeder is 80 dus was handig, al was nr 6 op de 2e etage. Ruime douche met 2 stopcontacten.