Mark was a great host. Communicated well the whole way through the process, the property was clean, the fire out was awesome and great views. Easy drive to eagle ridge golf courses.

The hot tub needed some maintenance. We did use it .

We really enjoyed the space and outdoor activities. The views were amazing!

Usually within the week of check-in information is given to the renter, none was provided. The only reason I knew what to do upon arrival was by messaging the owners who at that point gave me the phone number of the ranch hand, Joe, that would meet us and I needed to coordinate check-in time with. N ot sure how I was supposed to find that number... Additionally there is no information packet that's usually a staple for VRBOs to have something for the renter to reference. Several rooms of the house we were not allowed in due to construction or being just told not to go in there. One of these banned rooms was the pantry with extra garbage bags, paper towels, soap, coffee, etc. I've never had to come with my own supplies like this to a VRBO before, which would not be a problem if there is any type of warning and we would have a chance to shop for these items beforehand, which wasn't the case, we were made aware of this by Joe at check-in. The pool was a main reason for us picking this location which also turned out to be a hassle. There were no passes to the pool provided at the property, or any information given on how to get into the club with the pool. Initially asking Joe led to a 2 hour wild goose chase of calling various people to be able to get 3 people from our group to be allowed to go to the pool, what a mess... Overall the property was nice, the art room was a big draw for a large group of 10 to be able to hangout within driving distance to downtown Galena. Poorly managed property lacking a lot of important information that should be made known to the guests prior to arrival. I did see other reviews that raved about the kindness of management, but in my experience there was unfriendly management that treated us like a nuisance after our initial questions prior to booking.