it was unusual. the staff were very accommodating and friendly and the food was great. It is right on the water which is great too and close to all the sights and shops.

No net curtain, if you drew the curtains everyone could see straight into the room, so you need to keep the curtains closed at all times. no place to hang towels in bathroom.

Very friendly staff; they celebrated my husbands birthday with so cute decoration and delicious cake. Cool buildings and interior; the lovely furniture were all wonderful things that were carefully selected. Location; this hotel is easily accessible from sightseeing points. Food; the food in the restaurant was very good.

none

The rooms are amazing. Extremely spacious. Each room is different. Furnished tastefully with unique antique furniture.. The bathrooms are spotlessly clean with high quality fittings and beds are very comfortable. Waterfront location is picturesque. Restaurant is good. Guest service was excellent.

In the evening after 7 pm the local area closes down and streets are deserted. There are few if any choices for alternative dining.

Allen Frances was a fantastic support. My wife and son had gotten unwell and he went out of his way to ensure everything was going ok. Great location as well, friendly staff in general

beautiful rooms, great location, really helpful and friendly staff

The location of the restaraunt is picturesque. They are happy to serve items not listed on the menu with a smile. Majnu the proprietor makes conversation with the guest which is good

Parking.

The Ginger House is a gem in a great location for exploring Jew Town. Amazing building and only 8 rooms - huge and decorated with antiques. Luxurious bathroom with hi tech smart toilet! The restaurant by the side of the water is one of the best places to eat in Cochi.

The pool was out of order but didn’t bother us

We booked the Royal suite, we've read a lot about this hotel and wanted to love it. We've stayed at a few heritage properties including the blue mansion in Malaysia, and we certainly appreciated the passion that the owner has for antiques

However, for such an expensive suite, the experience was lacking for us. For example, when we arrived, we weren't greeted with a drink in spite of flying and driving for some time from Delhi to get here. There is no lobby just a desk and 2 chairs, in spite of the descriptions of a huge lobby with an original and enormous snake boat gracing the centre, well this room was unused and closed to guests. We arrived quite late in the evening after long day of travelling so went to the outdoor restaurant to get some drinks and dinner, service in the restuarant is very slow, albeit friendly. The room is of course grand, but it lacks a feminine touch, the bed was big and needed a carpet underneath, in fact I fell off the bed in the night onto a a very hard floor. The chair and tables needed a carpet also. The bathroom was very nice, especially the gold detailing, however I would have preferred more soft furnishings in the room for comfort and more 5* service for the price paid. Breakfast was delicious, again very slow. No indoor seating at the restuarant, use insect repellant As much as we wanted to love this place, it wasn't what we hoped.