Good location, clean and spacious appartment, nice view from the windows, bed was ok.

Communication was not easy, we had to call the owners because the information we got was not updated. There was no information inside the flat (on wifi, on sheets, on garbage,..) We had to find out everything ourselves. Don't go here in a heatwave, because it was 32 degrees in the flat with only one small fan and only one window that can be opened.

Communication before stay good explaining payments, & access. Check for message updating keycode on arrival day. The entrance of the building was tidy & clean. Good flat with everything you need & great view. Clean bathroom & comfy bed. Bedroom has white vertical blinds so bright in morning. Interesting area with historic buildings, not far from the Cathedral & 10 min walk into city centre.

The lift is temperamental so you can't rely on it. Not sure safe to open bedroom window especially as it was windy one evening. Would benefit from step stool to reach kitchen cupboards & bedroom blinds. Would also benefit from instructions for TV.

APARTMENT: My Host did an excellent job of welcoming me. I was sent a video on how to gain access to the apartment. My Host made sure the apartment was cleaned before my arrival and upon discovery of the broken Lift, made arrangements for my large suitcase to be taken up the staircase to the top floor of the building. On getting to the building, my Host kept speaking to me on the phone as I had misplaced my glasses and couldn’t see properly. Her patience and calmness was extremely helpful. The apartment is exactly like the pictures on display. Nothing missing, nothing broken. It was excellent. A real home away from home. I baked, I cooked etc. LOCATION: Excellent location, it’s a about 5 minutes away from the Shopping Centre. I thoroughly enjoyed that.

My flat was Perfect. BUT……. The building itself needs proper Facilities Management. The Lift did not work for the entire duration of my stay. No adequate information, no one was certain when it would be fixed etc.

Location was good, next to the Cathedral and a few minutes walk to city centre. White bed linen was a bonus but poor quality.

The entrance of the building was filthy with condom packets discarded on the steps. The instructions given on Bookings were totally incorrect. When eventually the lockbox was opened there wasn't any keys. No curtains just white vertical blinds offering no blackout. Rubbish was left on bins from previous occupant. Although pillow and mattress protectors were present they were badly stained. Very poor quality towels.amd bed linen. The only mirror on the bathroom. No WiFi as such just 5G router with no instructions. Took 2 messages and over a week to receive the ridiculous £100 deposit back.