Design, facilities, location (proximity to the train station and mall), and of course staff.

Nothing

موقع الفندق داخل المول والموظفين قمة في الرقي وخصوصا موظف الاستقبال اعتقد أسمة رضوان

الغرفة صغيرة

Basic budget accommodation

First, the staff at Relax Casa Voyageur are super helpful and friendly. We cannot say enough good things about them and thank them for all their help during our stay. Overall, the hotel is modern, with clean rooms, comfortable beds, good wifi, and super hot water. However, its primary virtue is being only a 10 minute walk from the Casa Voyageur train station, which is why we selected it. It is also attached to the Tachfine Centre mall, with a big Marjane market and a variety of fast food outlets and retail shops. But since we walk everywhere or take public transportation, it is a one hour walk to the city center and we weren't in Casablanca long enough to figure out the bus system. The area around the hotel isn't very interesting, although the Royal Palace and excellent Pâtisserie Bennis Habous are only about 30 minutes away on foot. So, basically, you'll need to take taxis most places, though we only did so once because, as I said, we prefer walking. We didn't have breakfast in the hotel, though it is available. Instead we stopped at the Moba Café, about 5 minutes away on Blvd. Ibn Tachfine, for a really good breakfast of harcha, meliou, amlou, coffee and juice for only 52 MAD (€5).

Minor things: refrigerator didn't work, pillows were lumpy and not very comfortable, limited TV channels. There's also a lot of noise on Blvd. Ibn Tachfine at night, with young people racing their cars with loud, tuned exhausts until after midnight. We sleep with ear buds / ear plugs and white noise, so it wasn't a big deal, but we had to close the window to reduce the noise when we would have preferred to leave it open (third floor). As mentioned, the neighborhood isn't particularly "walkable" even though we walked everywhere. Women traveling without male companions would be well advised to take taxis, and even mixed couples should maintain situational awareness. We never felt in any danger during the day, even in some pretty blue collar areas, but Casablanca natives warned us to be cautious, particularly after sunset. But I would not want to make anyone unduly nervous because Morocco is one of the safest countries in Africa and we have never felt at risk during our 2+ months in the country.

ابتسامة كل الموظفين واشكر جميع العاملين في الفندق منهم الاستقبال وخصوصا الاخت مريم الطيبه

La propreté, les équipements, l’accueil, la gentillesse du personnel avec mention spéciale pour Mme MERYEM la Gouvernante, d’une disponibilité et d’un professionnalisme remarquables.

RAS

Sauberes Zimmer, sehr freundliches Personal

Etwas laut durch Straßenverkehr, was aber ab 22 Uhr weniger wird

Très bien situé, facilement accessible, chambre spacieuse

Le manque de respect et de considération de la part du service d’entretien. Le nettoyage des chambres se faisait en fin de journée (18/19h), les serviettes étaient enlevées tous les jours mais pas remplacés et il fallait alors aller en réclamer à l’accueil de l’hôtel pour les recevoir à 22h ou ne pas en recevoir jusqu’au lendemain.. Les draps n’ont pas été changer pendant toute la durée du séjour (1 semaine). Le service d’entretien s’est montré impoli à maintes reprises.

The property is clean and with modern furnishings, Locations is also great as it’s 5 mins away from the train station and taxis are available at all times of the day and night.

N/A

My stay at Relax Hotel was satisfactory, although not outstanding. The staff, particularly the security guard and cleaning lady, were notably friendly and kind. Upon initially discovering the absence of towels in the room, the staff promptly addressed our request and provided the necessary towels. The room boasted a spacious closet, but the safe was non-functional. Due to the absence of a microwave in the room, we utilized the one available downstairs in the dining area.

While the room itself was clean with a mall view, the constant operation of the ventilation system created a persistent pitched sound, proving disruptive, especially at night. Additionally, inadequate sound insulation allowed for clear audibility of guests in the adjacent room. An extra door opening to the next room raised concerns, as both sets of guests could open the doors from their side. Ideally, these doors should remain closed unless specifically requested by the guests.

It was central to necessities. We were lucky enough to be upgraded which was lovely. Didn’t have breakfast so can’t comment About a 15 min walk to the train station and a 45 minute walk to the beach

There were no towels in the room or soap.

Prijs kwaliteit is fantastisch! Lola toe top! Vriendelijk personeel super schoon en comfortabele bedden!!

Everthink is good.Especially thanks to Zineb and Lamiaa ,Mariam at the reception. Relax like our home, thank you for being friendly and comfortable.

N/a

Hôtel très propre, personnel très serviable, belle et grande chambre avec literie parfaite. Petit déjeuner varié à volonté. Ascenseur. Hôtel à proximité de la gare Casa Voyageurs. Pour une nuit de transit c’était parfait. J’y reviendrai.

Rien

It’s very central and easy access to everywhere in Casablanca.

The rooms are a bit small

الموظفون رائعون جدا خصوصا موظفات الاستقبال

لا شيء

الموقع بجوار المول ونظافة المكان وتعامل الموظفين ممتاز

لاشي

Posizione ottima per chi vuole viaggiare dalla stazione dei treni casa voyageurs. Attaccata a un piccolo cwntro commerciale puoi trovare di tutti e anche mangiare

Diciamo che più che non piaciuto posso solo consigliare di avere più colazione locale e non Europa.

Vicinity with Tachfine shopping center and with train station, cleaninness, bed and bathroom size

Nothing

- The location (close to train station) - Kind and friendly staffs - Affordable price

- No hair dryer - No refrigerator

Very nice hotel with great, spacious rooms. Convenient location and helpful staff. I did not have breakfast.

Excellent location very near to Casa Voyageurs Train station. Rooms are good size, comfortable and clean. Good value.

I have stayed here several times and there is always some problem with the staff— slow to check in, don’t seem to understand the concept of customer service. No towels in the room, when notified front desk— was told: ‘housekeeping is on break.’ Staff need more training in customer service.

C’est bien la gestion est top le service de nettoyage propre l’accueil est vraiment au niveau merci à toute l’équipe de l’hôtel ❤️

Everyone is very friendly and welcoming. Great service and the rooms are always clean

Everything was perfect

The staff is really nice and welcoming. The hotel and the rooms are very clean. I booked only for two nights to see if it’s good but I decided to extend my stay in the hotel because I really like it and it’s just next doors to Tachfine Centre which is a big mall with everything you need including a huge supermarket. I will definitely stay in the hotel again when i’m in Casablanca.

The Wi-fi was a bit slow but I recommend one to get a free Moroccan sim card and for 10 euros or 100 dirhams you will get 10GB of data.

Современный ремонт, наличие горячей воды

В номере было грязновато, были волосы от предыдущих постояльцев, так же были видны подтеки на кушетке рядом с кроватью

Good location near the train station and next to a shopping mall serving the best coffee we had all holiday

A very noisy road and Casa Blanca wasn't very nice

+nähe zum Bahnhof +/- 7 min zu Fuss +gutes Wifi +gute warme Dusche +Shopping Mall nebenan

-lange Wartezeit fürs Checkin -Matratzenbett war schmutzig -Frühstück war mittelmässig

Everything was perfect

Nothing.

The night male reception is very good in helping and giving information. The location is very good close to Casa Voyageurs, 10-15 minutes walk. There are fast trains from airpot to Casa Voyageurs and trains from Casablanca to Tangier, Rabat, Marrakesh. There is a tramway in front of the train station. The hotel is next to the shopping mall within a good supermarket. The taxi to the medina, CTM bus station is not expensive, you can inform the reception to arrange.

The hot water from the shower, you have to wait and adjust.

L’accueil du personnel

Le bruit de le vmc