The custome service at the desk is terrible. They are not friendly at all. The heat did not work in my room and I was extremly cold. I let the front desk know, and she put in a ticket for someone to fix it the next morning. No one came to fix it. I went back down to the desk the next day and let them know about me heat again. The guy there acted as if he didnt care. He eventually called someone to go up. Someone came less than 5 min, and he fixed the heat. One hour or 2 later it stopped working again. After that I was over it because I was checking out the next morning anyway. So all in all my stay was uncomfortable and cold! Poor service. Do better!

Hotel was quiet and clean. The only issue was no ice.

The carpet in the room is very old. The back door security slide had broke.

My stay was great and had great customer service

It was good they only compliant was the pot smoking at the entrance of the hotel in the designated smoking area. kids were hanging out there smoking pot. the pot smell was inside the hotel as well. in the elevator and the entranceway on our floor. I would definitely change the smoking area entering the building. the rooms were nice and clean.

Very nice

Stinks ! Smells like mildew

I stayed several days and i got plenty of rest. My room was clean, comfortable, good climate. Like many others that stated that there was no soap. Thats true but it was a problem for me because i always traveled with my own toiletries. I had a frig, and microwave which was great since i was there more than 5days..my only issue. My AC unit rattled loud..the front wasnt attached properly. I didn't see a need to complain about it..i was able to sleep soundly.

This was a solo trip just to get away for a couple of days even though it was peaceful I believe they need to upgrade a few things in their rooms I’ve been going to this hotel for about 6 years and yet the TV is still operating on a tv with 5 basic channels amd the same tv from 09 and the picture was ashy the WiFi was wasn’t good at all so I had to watch everything on my phone and when it came to taking a bath I couldn’t because i wasn’t comfortable due to the bottom of the tub peeling. So showers only with low pressure water and not very hot other than that it was a good stay.

Good

Stay was good. However, they definitely need a microwave in the rooms or in the breakfast area.

The phone in the room did not work. The batteries in the TV remit were corroded and did not work. There were no bathroom supplies and not even soap to wash hands. The ceiling by the elevator had peeled off paint to reveal a leak.

The room was spacious and very clean. Staff was polite and check in was easy. The only problem we had was the bed making some clanky noise like it was going to fall when we sat on it.

Was disappointed in this hotel. The room was clean but the cable connection was weak as all the channel has static. There was no microwave in my room, nor was their one in the common areas so I could not heat up my food. Also, the service on my cell phone was bad in the hotel. I probably wont be staying at this hotel again.

I've have never at a hotel that doesn't supply you with at least a small amount of toiletries. I had to walk in the rain for at last a shampoo and hand soap.

Felt like a two week stay started with 8 days then added 3 more nights you might can do the math but it’s amazing how times fly when you feel good and rested now I’m back ready for the world

No soap in the room

Hotel staff was ok it’s just people live there beds are in terrible condition walls are gross. The bathroom wall had bubbles and just in bad shape. The price for my stay was great it’s just everything else is depressing.

Great rate great service

Heat location, staff was helpful

The receptionist didn't wanna use the credit card for incidentals I purchased the room with because it was another person's credit card, and wasn't willing to help me find another way to pay for it. He wasn't friendly either. And the room stunk when I entered it.

It was a horrible experience

Ran down, dingy and dated hotel. No dining or lounge amenities onsite. No longer has shuttle service to nearby Amtrak Station.

Average

Convenience

It is a lot nicer than expected.

Cleanliness and room organization. Everything on point.

Bed was a bit uncomfortable and poor ventilation... very stuffy Overall is was decent for the price.

Great hotel

Everything was nice and clean

It is good for the price.

The ceilings have a water issues but my stay was great