We enjoyed our stay. La Quinta was conveniently located, making it easy to get to old Sturbridge Village and the Salem cross Inn in Brookfield. The staff were very accommodating. The rooms were clean and comfortable.

Helpful and friendly staff. Comfy beds.

Great

Easy to find, plenty of parking. We were checked in and out quickly and enjoyed the free breakfast. The staff were all friendly and helpful.

Charming town

My 1st room had hair on the sink and poop splatters in the toilet…I complained and 2 nd room hand dirty underwear on the floor by the chair… The front desk clerk called management…. He picked up the dirty underwear…We checked out and never stayed there…. Never got a refund….I took pictures …Would never recommend this place…. Was disappointed and very disgusted

Very good

This was a great spot to land for just an overnight stay, The breakfast was good, the staff friendly, and the bed/pillows very comfortable. The rating of four for cleanliness was the tile grout in the bath/shower had some mold in the corners. Not a lot, but it should be removed.

Everything was fine.

Everything was good until the shower (206 shower does not work well-- it trickles)

The room was clean, comfortable bed and the lady that checked us in was very nice. We would def stay there again.

There was no fan in the bathroom which caused the paint to peel and mold to grow on the bathtub tile. At 08:00 it sounded like there was a football game in the hallway outside are door, load banging and yelling. Also there was a dog barking all morning! It wasn’t a service dog because service dogs don’t bark during football games in the hallway. The dog turned out to be a Yorkier or something small like that. No service markings at all. Breakfast was from 07:00 -10:00. No coffee, next to no food and the hostesses were hiding in the kitchen 09:00-09:30. When food came out people just loaded up plates and left the building!!! Takeout I guess. The only good thing was they had Activia yogurt at breakfast. I’ve never had that brand before but it was outstanding!!! I’ve stayed La Quinta hotels before, that’s why I chose this one and liked them for the most part. I think I’ll just spend the money and upgrade to a better hotel chain.

They put me next to the ice machine. I asked to be moved they moved me 2 doors down and I could still hear it. The carpet had just been cleaned, I couldn't walk on the floor without my feet getting soaked. THEN after a terrible night of listening to the ice machine...the alarm went off at 5am...

Enjoyed our stay, We just didnt know about no housekeeping while we were there. Extra coffee for the room and towels left outside the door would be helpful

Dirty tubs, hair still stuck to the sides, refridgerator freezer was fully iced over, no smoke alarm was pulled out of wall with wires hanging, was told the rate was 69 dollars when I got there was 110 and he couldnt give me the rate as i walked in, traied called for several days no answer and when I walked in he was on his personal phone and phone was ringing 5-6 times and he muted it, was only in town for a funeral stayed 2 nights and left and slept on a relatives floor was much better !!! Would never stay at this place again of another LAquinta, had better conditions when I was stationed overseas !!!

No complaints about the room. Size was good. Breakfast had the usuals but could be inproved. Sufficient toiletries but felt that the washroom could do with some updating as my room had tearing wall paper, ceiling cracked and the shower water pressure was not sufficient for a good shower.

There is black mold in the shower. Pretty bad. That needs to be taken care of. Disappointed that you don't have daily clean and refresh.

A great price for a very nice room

The staff were very friendly at check-in.

I like that it had a back area where I could walk my dog, but the back door of this hotel was open and anyone could walk in at any time. The bathroom had mold on the ceiling, mold on the tub and on the bed by the window had some sort of smear brown stuff. Luckily, I noticed that on my last day.It looks like a nice place online but when you get there it’s a whole different thing. The place needs a deep clean. They had spoiled milk for the guests to use beyond me how you can’t read an expiration date if I could get a refund I would will not stay there again😞

Breakfast was ok. Overall cleanliness outside the room- breakfast nook, elevators was sub par. Inside the room was fine.

This property was ok. It wasn’t the cleanest or the most modern but overall ok. They need to update the bathroom tile,vents, and doors.

Bathroom door need grease, making to much noise.

There was no heat in my room, which was probably about 68 degrees F. When I called the front desk (repeatedly) for help, no one picked up. I guess the units are disabled at this time of year, but I like it a little bit warmer. But what if I were having a heart attack? The staff were practically invisible. I have been at campgrounds where there was more attention paid to my needs. On the other hand, the place is clean and the beds are firm.

There was enough drawers for our clothes but not enough room for hanging clothes and no hangers! The ventilation in the bathroom was not working

Thought the breakfast was very good and liked that it was part of the overnight stay

Easy Access

Great place to stay overnight to break up a long trip. Easy check in and check out process, good amenities, everything was in good condition and nice and clean, no noise, friendly staff, and nice quick breakfast in the morning. We left rested and refreshed and ready for the other stretch of our trip. We would definitely stay again.

There was only decaf coffee in my room There was no remote for the TV The breakfast "hot" food was cold There was only 1 option for bagel There was only 1 option for muffin No hot cereal The front desk person did assist in getting me coffee and a remote

The room was clean and comfortable! My only complaint was the breakfast was a bit weak! I would definitely stay again!!

Very moldy smell indoors. Woke up with swollen eyes from excess mildew and mold smell

It was ok for a one night stay. The gentleman who worked the desk was very nice. They had free breakfast so that was nice. Basically an ok hotel for a one night stay. Price wasn’t too bad