The hotel was quaint and the employees were friendly. Unfortunately those are the only positives. The pools were greenish, the TV did not work, we had no housekeeping services the first 3 days, and an employee stole cash from my purse that was in the room.

The location is great. Not handicapped accessible. No working telephone or television in the room. Full-length mirror, not in room. There is no lock on the inside of the room. Would not recommend a single female traveler.

When we arrived there was prior occupants personal hygene in the bathroom that had not been picked up. Also cockroaches in the room.

I booked this stay based on a number of 10/10 reviews. We arrived in town late Friday night, so to check in and right back out was an inconvenience to say the least. To begin, BLACK MOLD was everywhere (though the front desk attendant did bring a bottle of Clorox so I could attempt to clean it). The toilet wasn't secured to the floor. Everything (furniture, walls, doors) had damage to the point that room should never be rented. Ceiling fan didn't work. The bedside light had a short in the wire. Lack of security was a huge concern! The room was located by itself directly off the street off an outside hallway. The door didn't close securely and had windows! Anyone could've simply broken through the window and unlocked the door. I am a frequent traveler and can state with absolute certainty this was the worst hotel experience I've ever had. I called hotels.com immediately after I checked out and found another place to stay. To add insult to injury, the hotel would not refund the entire stay. I've always been happy with the establishments booked through hotels.com and have used this service for years. Not this time... Please beware when considering this property!!!

When we arrived the room was sweltering hot. The "king" bed was two twin mattresses on a king frame pushed together. There was no remote for the TV in the room. The floor was dirty enough that, after having my shoes off for about a half hour, I left black footprints in the tub from the dirt. I had to get up in the middle of the night to kill a roach that was almost as long as my pinky. The toilet rocked and would not shut off unless I opened the back and set the plug manually. The lock jammed on the door to our room, and hotel staff had to help me get it open and showed me a trick to get it to work. They returned my keys and said my car was in the parking lot. It was not. They had moved it off site. I will say that the staff did bring me a remote and they were helpful when presented with a problem. They were also friendly. The location is good, and it's a convenient walk to a lot of restaurants and to the French Quarter. The neighborhood feels safe, and it is across the corner from a small grocery if you need items for your stay.

I enjoyed this boutique hotel. The staff was friendly, and helpful.

Great location and the lobby was cute. The staff was super friendly. The actual room wasn’t nice. Very old. Since it’s in the French quarter I spent more time outside than inside. We didn’t even have actual windows!

Avoid the basic room type if possible. Classic was quite comfortable. Some helpful, friendly staff. Appreciated the pet friendly atmosphere and location.