The hotel is very well kept and my room was pretty nice considering I’ve stayed in many for my work.

very friendly staff : )

convinient location

Staff were amazing and stay was great! Few small issues - breakfast was a little disappointing and the trash in our room had not been emptied from the previous guests. Plenty of parking, clean except for the trash can. Overall a wonderful stay for the price and location close to where we needed it.

Hotel needs a remodel which is recognized in the price. The air in the room was very dry for a November stay. It was uncomfortable to breath overnight.

Smelled like smoke. No blanket on bed. Phone broken. Noisy, mildew on shower tile.

for business purpose this location

Had a great stay

in good shape

Everything was okay but definitely old.

Price was great, and I was able to charge my electric car overnight with no hassle. The location not far from IAD was what I needed. Only complaint is that the beds had sheets but no real blankets. I had to turn the heat up in the room and that was not very comfortable.

I hate giving bad reviews but I think this needs to be said, when we arrived after the check in time room/rooms not ready. When we finally got the room because they said it was ready. We couldn’t get in the room because the safety lock was over the door on the inside instead of offering us another room we had to wait almost 20/25mins while 2 different people tore up the door to get it open for us to get in our room our door already looked like someone broke into the room now even worse splinters of the door on hallway floor & our room. Our bathroom was not clean. Our room smelled like someone smoked in it. When trying to explain to the housekeeping they did not seem to understand what we were saying. When trying to talk to the desk she already seemed stressed that she didn’t really want hear what we said or offer another room. Was not the greatest experience.

front desk people were very friendly and helpful breakfast items ran out securiyt doors vere not operating back parking lot could use some cleaning up

The property is easy access off the highway and has a wonderful patio and back area that you wouldn’t expect looking at the front. Quiet and clean. Friendly staff. And a hot buffet breakfast with a fresh omelet station.

Tattered carpet in room, did not like bathroom - it felt old and tub was yellowed. A/c was inconsistent. Sheets did not fit the bed and popped loose during the night. Breakfast was ok. Location convenient to the area but I would not stay again.

There were ants all over our room. We told the front desk and the response was ‘oh. Sorry’ Our shower head was falling off (my husband fixed it) and the toilet ran (we fixed that too). We were sad the pool wasn’t open. It should state that on the site bc we booked three families with the intention that we would hang around the pool together.

Perfect for our needs.

The hotel and staff were excellent. 2 issues could have been improved. The water in the shower did not get much hotter than lukewarm. There were no comforters in the beds, only a sheet and a thin blanket. I would have been more comfortable with more generous bedding.

No toilet paper, dirty room. Sheets looked stained.

This hotel was located in a very nice and convinient area. Lots of shopping malls and restaurants around. Staff was very nice and helpful. The hotel itself is old and needs lots of room renovation. The admin of Best Western needs to find a solution to make their hotels smell nice.

Great place to stay if you don’t want the frills but was reasonably priced for what you got. We had a king size bed which was very comfortable and it was perfect after a long day of travel. It was extremely quiet for the start of a Labor Day weekend. Breakfast was ok and coffee hit the spot. Would stay again.

Breakfast was great!

Overall not bad - here is the bad and the good: 1. the sink wouldn't drain and someone had to come in and fix that 2. The shower handle was either broken or just the weirdest handle ever invented. If you turned to the left you got just cold. Turn to the right is just hot. In the middle is off. My wife took a scalding shower, i took a cold one. 3. the room looked like pets were in it as some of the bottoms of doors were chewed. 4. No blanket on bed, just a sheet and a very sheer bedspread. front desk person was nice and got me one. 5. Was there for a reunion and sat in restaurant area at nite visiting with relatives, that was nice. 6. Parking was good. 7. Although didn't eat breakfast there did get coffee(too strong) and saw someone cooking omelets for the guests, that was not something I have seen in other hotels of this type and was very impressed with that!

The breakfast was really good. They even offered made to order omlets. The Manager was very customer oriented and staff was friendly.

I chose this hotel specifically for the pool. I called the afternoon we were arriving to double check and see what the pool hours were. I was told the pool would be open until 9. We arrive and I check at the front desk AGAIN and I am told pool is open until 9. Around 7 I walk my boys to the pool and it is locked. I go to the front desk and the woman says “the pool has been closed all day it’s not clean”. Which is the exact opposite of what I was told. The advertised snack shop was an out of order cooler selling hot bottles of root beer and la croix. NOTHING in this hotel is as advertised

Very professional staff. Breakfast has lots of variety food.

The curtains were filthy wouldn't close. Smoke alarm hanging by a wire . The entire room was dirty. Staff were getting plates of food & drinks while guest had to wait during the continental breakfast i have never seen staff eat while guest were dining. In all my years of traveling this was the absolutely the worst hotel we have ever stayed in.

Location ideal for my trip. Hotel a bit dated

The staff are mostly pleasant, But the front desk is frequently unattended, even after a few minutes wait. The gate to the pool is usually padlocked, except when it isn't. The Hotel has minibuses, which are even shown in pictures of the property. But why, don't know. I asked for a lift to the downtown area, about a mile away, and they were shocked by the request. They said no. So I walked for 20-25 minutes alongside a four-lane, fast-moving highway, in 90-degree heat. The ride would have taken under five minutes. I took Uber back. As far as noise goes, it's OK until about 8am, when people start leaving. Then the room doors automatically slam shut very loudly. This goes on for about two hours. They make a nice try on the breakfast. But as soon as the dining room starts filling up, the one staffer handing everything is hopelessly overwhelmed by food that runs out, various plates and utensils running out, the coffee machine breaking down, and so on.

A little old but clean. Nice breakfast with eggs and pancakes.

1) Front desk staff was almost never available - they just post a sign that they are busy . 2) No cardio in gym works - none have out of order sign…staff shrugs shoulders when informed 3) Not enough breakfast food 4) Pretty dirty overall

Guests were running in hallways after midnight