The hotel needs total remodeling. At least new paint, carpet!!!! A deep cleaning is needed. They have had amazing skiing seasons in the last few years that they should put back some of those profits back into improving the hotel.

Spacious room in an older hotel. Sheets and bathroom were clean, but carpet, couch and table chairs stained with accumulated filth. Tiles on floor in bathroom cracked and coming out. Holes in blackout curtains. I wouldn’t sit anywhere other than the bed. Convenient location to town and ski shuttle.

Booked this particular hotel for pool and hot tub, neither were available. Tried to cancel, hotel.com said it was down to hotel hotel said opposite. Very run down, but staff very helpful. Really overpriced.

Very spacious and well appointed room. Pillows and bed very comfortable. A little challenging to get temperature regulated through the night. Building is a little dated and could use a refresh. Plaster in Jacuzzi is one example. Covered parking a real plus in a ski town!

Place needs a lot of maintenance, but the staff is helpful and friendly. Location is right in town and easy to get to the mountain.

Room is spacious and the complimentary breakfast is good. Location is convenient.

Place needs to be updated.

Super run down, zero maintenance. Came for indoor pool to keep kids busy. Only to find out that it was not heated. Message said they need boiler part. Wonder if it was there for weeks… broken tile everywhere. Orange cones inside to warn of trip hazards. Exposed molded and rotten studs. Dirty aged carpet from 70’s , then water leak in the hallway all the way down to the second floor. Good location, but Bishop is a better option if you don’t want to leave a small fortune in Mammoth .

The staff was friendly. We stayed for 9 days and for two days the hotel skipped our cleaning service because of short staff, when we addressed the issue, the manager came and changed our linens and towels himself. So overall I would say good experience

Have stayed there every year and have always enjoyed

Friendly staff

Unfortunately, pool was closed all the time. We chose this hotel because they have sauna and pool but couldn’t use it. Because it was closed for cleaning for 2 days.

Great last-minute accommodation!

A great option in the area. Worth the extra $ over Motel 6 for the weekend rates. Cozy rooms made for a great homebase to get outside each day.

Staff is always super friendly & helpful. Room size is big and location is great, but the rooms & furniture are very old and dingy.

Comfy as I’ve always remembered. No frills and clean enough to get a nice night of sleep. Great to see the bathroom renovation that lifts up the room a bit. Otherwise, very nice comfy stay. 👍

Good short stay. Just what you need for few days of skiing

It's old looking. needs carpet, pool needs refinished. Bed was nice. For $200 a night it's only worth $45.

Horrible breakfast. Said it WAS 7-830; By 745 there was no food. Had to go buy breakfast elsewhere. Will not stay with rhis chain n e more. Wish i had a partial refund but o well.

Faucet is hard to open (old school) only 1 small soap for 4 people. I’m expecting that there’s a shampoo, body soap and conditioner in the bathroom. Hotel is expensive but their breakfast is not good

Great location with easy access to drive to the slopes. Right next to a Starbucks and next to a shopping center with a market and a breakfast place. And easy to walk to other places near by. Our room was clean, staff was nice. Decent warm breakfast in the morning. Rooms were quiet despite it being a holiday weekend.

The location was excellent. The hotel seems to be remodeling so the hallways and the pool still look like it needs work but our room looked newly remodeled and clean. Breakfast was not so great, I would skip it next time since nothing tasted good and there was no staff around to clean up or replenish supplies so guests were looking for plasticware and making a mess. Other than that, the staff we dealt with were nice and helpful. I would come back.

The room is dirty, except new bathroom

The rooms are lacking any insulation. We could hear the people in the next room, talking, snoring and each time someone was walking up over our heads, the ceiling was shaking...

Where do we begin? First, we had been given a room that not been cleaned after other guests prior use/stay. We did receive another room with a renovated bathroom, which was the best thing about the hotel other than the front desk staff (they were apologetic and great). Yes, the hotel needs a major renovation upgrade as it is dingy and dated, but that is no excuse for not being clean. Hallways, elevator, corners of our room had build up of dirt and grime. This includes around the mirror in the vanity area. The bed sheets in our replacement room had to be replaced as well the first night as it looked as if they didn’t replace the sheets from the previous guests (long hairs in between and dirty). We went to go use the hot tub the second night and just said, “nope” as the water didn’t look clean and the whole pool area needs a facelift. Other gripes include that our microwave didn’t heat properly and the hot water for the shower was very inconsistent. Will not stay here again until the owners decide to put some TLC into it.

I have never seen any hotels that served rotten apples like this Shilo Inn. It's OK not to serve any fruits at all...but don't treat guests with insults like this. Not to mention the waffle pan was sticky and messy...no one wants to use it. In short, it was bad. My kids refused to have breakfast at the hotel.

This Hotel needs a Management staff and OWNER to care more about their Guest. The hotel needs alot of work as far as remodel and most inportant to be clean, The whole Hotel needs to be better taken care of. So sad such a nice building that has alot of potential, For the Cost per stay is not worth it.

The place is a bit dated and could use some renovations. At any rate, the staff was friendly, and the rooms are spacious. It’s about an 8 minute walk to the nearest shuttle stop. Starbucks is right next door.

Not the fanciest place. But good value expeciallyconsideration.

Good place for the price. Room was surprisingly big. The breakfast was pretty disappointing they couldn't refill anything, no eggs.

The heated pool and hot tub was nice for the winter time. The steam room was out of order. Internet was very slow. Thought about going to the starbucks next door for internet. The hot water ran out in my room. The staff moved me to a different room when I called to notify them. One of the days the breakfast area got moved outside to the lobby due to what looked like issue within one if the rooms. Other than that the breakfast was fine the previous day. The slow internet was the biggest issue for me so if that is important then I would not recommend.

The room was dingy, old, heater was extremely loud, was not happy with the stay. Did not have a great experience.