Had to switch rooms had hair in 1 bed and grass in they other bed. The cleanliness of hotel was not good at all. The toilet was not cleaned. I had to wipe it down with clorox wipes. At this point i refuse to tell the front destk attended anything else. I was very disappointed!!

My family wanted a little get a way in this cold weather it was a very clean hotel; pool was a little cold, but kids enjoyed it, we were a little disappointed no waffles in the morning, but we survived. Overall a very nice stay. ordered pizza from Pizza Factor it was awesome.

Nothing out of the ordinary, after Biden's covid crap, pretty much all businesses suck.

Evening staff was nice. Morning staff was rude and on a power trip. I go to Decatur for business often and will never be back here.

We found bed bugs in the room we stayed for 3 nights and when we took a picture of the bed bugs and showed it to the front desk worker they changed your room and then was told we would get a refund when the refund never came we contacted the hotel then we was told they would only refund us for only one night

I was charged a 5 dollar “parking” fee because I booked through Orbitz?? Never have I paid this. But she insisted and wouldn’t refund my charge. Seems like a money grab to me. Also the 50 dollar “incidental” deposit is ridiculous for this property in the condition that it is.

Staff was rascist and rude, did not wanted to cooperate. Requested blankets and pillows. According to them they ran out of pillows and only offered one blanket when I need it 2.Also the manager keep saying to check in the room for blankets when they told me to go downstairs for blankets. When I suggested that she can go and check she told me that she was not housekeeping. Very bad experience.

Terrible breakfast, they added a charge for parking after the fact!! We will NEVER STAY THERE AGAIN!!!

It was great. Front desk was very helpful about the location and stay. Stayed here multiple times.

I booked two rooms with my hotels.com account. When I arrived they said they only had one room in my name. I showed her my confirmation email and she was no help. When I booked the rooms it asked for the name of an adult staying in the second room. After calling I found out the other room was in this name. Then, we got situated and discovered a pee stain on one bed. An unknown dark yellow stain on the other bed. And a huge stain on the window covering. There was also an unbearable odor in the room. We were able to switch our room and the new room was much better. We had to end up getting a room for another night. This time the room was in a different name. They ended up overcharging for two nights instead of one. I think I will stick to Holiday Inn. A little more pricey but worth it.

Check-in was quick and painless, staff were very friendly. Had a little scare when we got to the room and the bed had loose pillow cases. The housekeeper had just gone to get a new pillow and we happened to get to the room before her. Plenty of shopping in the area, and you definitely shouldn't go hungry. Numerous choices of places to eat.

We had a good stay in this hotel, which was clean, comfy, and had a tasty breakfast. The employees we interacted with were all friendly.

I did book a reservation for just a night. The ambiance outside of the hotel looks super nice, when we got in, front desk were not approachable. We got in our room, I am just ready to lay down abd saw a stains in my comforter and the we can hear running kids outside till midnight, you can hear heavy footsteps in the second floor too. It was my first time staying in hampton and will never book this place again.

Bar soap in shower had long black hair on it. Other than that things were good.

No room upon arrival. Still not credited. Could it be worse?

Not a 3 star hotel, more like a 2 star Time for renovation

Pro: Room was clean and comfortable. Breakfast was good. Con: Hallway carpet was dirty and took away from appearance of property. American Flag flying in front of building was a good thing but as a veteran, I was disappointed to see that the flag was faded and tattered.

I was billed almost 200 for 1 nite

The hotel is showing its age, but the staff was great.

M

Very quiet for a weekend. But still pretty filled up. Convenient to food and shopping. Very clean and stocked

They didn't have a room for us, even though I had a paid reservation, and they had it on file

I know that good help is hard to find. The landscaping is a mess and needs cleaned up. The floors( tile and carpet) were not clean. Go to Menards and get som ZEP to clean the grout. I asked for a vacuum cleaner to vacuum our carpet. When - and I rarely do - I walked barefooted, I had "stuff" on the bottoms of my feet, which transferred to the bed. Nasty! The bed was comfortable, the towels are nice. The breakfast was very good. You all just need to CLEAN!

I booked an accessible room and the only accommodation was a grab bar in the shower. When I asked the front desk about this I was told there is only 1 truly accessible room. The curtains were ripped, the shower curtain was ripped and the carpet in the hallway & room was disgusting. This hotel did not live up to the Hampton Inn reputation

Very nice property. Breakfast is exceptional.

Found dirt and crumbs under sheets of made bed as well as a food cotaed haedened spoon left on chair inside room.

Very convenient location. Friendly polite staff and great breakfast. The hotel was clean but needs new carpet and a few repairs. Old paint, etc. Small size made it feel safe for my family. Asked for fresh towels but ended up having to get them myself late at night. Pool was nice but too salty. I would stay here again but may not be my first choice unless I know it has been updated.

Good location off the highway. Clean. Nice staff. Bed comfort level was about a 6/10. Would stay here again and would recommend to others.

The bathtub didn’t drain and it was obvious that the sheets on one of the beds had not been changed out. When we pulled the sheets back, we found hair in the bed. The girl at the front desk was very nice and helped change the sheets. Had a very good breakfast.

Elevator not working. Vending machines empty. Wifi not working

This place was very clean and very nice staff.

The Staff & Operations Of The Hotel Are Really Good & Enviting. But It Is Lacking A Little In Cleanliness, Specifically The Hallways Which Were Really Dirty. Also Some Items Are Very Wore & Dated Compared To The Usual Quality We See At Other Hampton Inn's.