The staff there are amazing

I love this hotel

Bed was comfortable but found a hair that wasn't mine under the pillow. Later there was a roach in the bathtub. When I told the guy at the front desk he did not seem to really care

Kelly at the front desk is very nice and helpful

Our room had clean linens but the window was broken, the towel rack was broken and the furniture was broken. Even the elevator was out of service. The breakfast was also inadequate and not tended. We chose to cut our stay short a day rather than manage another night.

The room smelled bad. The toilet wouldn’t flush. They only serve eggs and meat for breakfast on the weekends

Loved that I had a good bed to sleep on. The sheets on the bed did have stains, but luckily brought my own blankets. I didn’t like the smell around the building but it might just be me. Overall, it was not that bad.

The property needs a lot of maintenance work done on the rooms which are very worn and seemingly not well cleaned either (based on our stay).

Rooms were old

Cockroaches, bugs, and trash found in our room. Only stayed for 2 hours and left.

Pros: Cheap Cons: visible roaches inside and outside room, multiple report of bedbugs. Mattresses visibly soiled. Dated rooms. Understaffed/Rude staff. Lack of perceived concern and interest from front desk attendant and manager when hotel resident has a valid complaint. Residents redirected to manager who does not pick up and voicemail is either full or doesn’t accept messages. After waiting 30 mins to be checked in. I was told by another patron that the front desk clerk had been working the entire shift with no break, she stated she was only staff member on duty for this three story hotel. No maintenance, no cleaning crew, just a front desk worker. My friend who stayed on the 3rd floor reported a broken toilet and was told to fix it as a room change was not possible and no one else was on site at 4PM. My room appeared clean but had a visibly soiled mattress when checked. When returning with food, we were approached by a gentleman who told us, his eight friends were all checking out of the hotel due to roaches and bedbugs. They stated they were staying in 3 different rooms on all three floors and all rooms had a problem with roaches and/or bedbugs. I brought food to room and placed it on the room dresser a small brown roach was seen crawling on the outside container less than 3 mins after being placed there. After checking my friend’s room we found red/maroon spotting along with bedbug like insect carcasses! I took videos & photos.Front desk attendant amber was rude!

Staff was nice, rooms and dining around was clean and nice, only thing the hot water was not hot.

It suited my needs

when we arrived there was no one at the desk. the refrigerator in our room had mold inside. the ice machine didn't work. There was hardly any breakfast, most everything was empty. Juice machine didn't work. The room seemed clean, but the rest of the hotel was not clean.

Room was not clean. There was no toilet paper. Towels were dirty and full of hair. when we called to request more toilet papear and towels receptionist said we had to go pick it up. Bathrooms was NEVER cleaned before. EXTREMELY DISGUSTING!

It was fine just the traffic was bad

Cockroaches, hair in the shower, managers never onsite. Horrible.

Very clean and comfortable for a last minute option. My only complaint was that the water was lukewarm at 7 am for my shower, but for 60 bucks a night, it was not a deal breaker. The staff was friendly and the location was convenient. Would stay again.

Stains all over sheets, floor and night stand.

Person that gave us had two roaches about 2 in long on the bed when we walked in. They moved us to another room. This room had a broken towel holder tape to the top of the toilet and the water in the shower was lukewarm at best.

The floor had vomit on it that hadnt been cleaned when i complained i was talked down to and treated like a liar and told the room was deep clean3d even though the sheets were also stained with blood

The room they initially gave me was filthy dirty, there where trash bags bed was undone. It seemed room was not cleaned. 2nd room they gave me smelled straight up like cigarettes then the lady upfront had attitude as I brought it to her attention!!!

Showed up for a late check-in around 4am, get to the room and lay down, within 20 minutes and were gone. The reason? A cockroach literally walked across our faces. We woke up and there were more on the backboard of the bed. It was absolutely disgusting.

When I went to eat breakfast, they came in and took my things and cleaning the room at nine something check out is at 11

Bed bugs! Broken toilet, multiple outlets not functioning, insects. Breakfast bar: no drinks, no forks; allowed homeless to come in and fill bags with food/drink items. Bags of trash outside for days.

Good stay clean room bad service at front desk some reason I was double charge for one night

It was good.

Staff was friendly and helpful. Room was dirty, multiple bugs, hair in the tub, and bed had large soft divot.

Pretty gross hotel room. Very slowwwww checkin with one person working, not her fault though, she was nice besides the fact she was blaring some show on her phone while helping customers. Very unprofessional and unimpressive.

Great Staff

I had a pet friendly room. Upon chk in, the room smelled strongly of an odor blocking perfume or something similar. It was intensley stron and bothersome. The perfumish odor diminished overnight and by next PM when I returned he room smelled of cat urine. The cat urine odor grew stronger with time. I mentioned it to front desk at checkout.

Where to start… tried to charge me $200 for a pet fee that was not even in effect yet. I booked sept 30 and fee went in to effect oct 1. Then we asked to cancel and the girl at the front desk didn’t even talk to me just handed me a key.. I said so so I still have to pay the fee she said no.. then I said ok how do I get to the room. Gave me vague directions with an attitude. We get to the room torn stained mattress.. dead roaches in the bathroom, black stuff in the tub, and what white rock like crystal on the floor near the corner of the bed. Days in is usually my go to place but this hotel was nasty.