Part of the reason I gave 3 for service was because we also used the restaurant, the young lady who served us was the worst server I have ever experienced. I won’t go on about it any further though. The problem was pointed out to one of the other members of staff who were excellent. The room was quite small, but perfectly adequate for us. The reception staff were also extremely helpful and polite.

Lovely gardens and breakfast & food generally were very good as were the staff.

Very clean and comfortable.

My daughter and I had a lovely overnight stay here All staff were welcoming and friendly Lady on reception couldn’t help enough with booking a cab, recommending a restaurant nearby and telling us the history of the hotel and how David Bowie often stayed there Perfectly placed for our night out at Churchill Theatre

Fantastic Hotel... No 1 if you are staying in the area.... what a place and history....

Beautiful Hotel, service excellent

Water provided for rooms

I had an incredible stay at BCH recently. I usually stay there a few times a year. The hotel is always very clean, the staff are attentive and friendly, the food in the Garden restaurant is delicious as well. I always look forward to my stay at Bromley Court. Highly recommend!

The architecture and setting of the building are beautiful. Parking is ample and although a little way out of town, it's on a very regular bus route. Staff are friendly, polite and helpful. The hotel isn't so cheap and on the downside over the years we've been to the Bromley Court Hotel, it is evident that the internal decor had deteriorated noticibly espevially in the communal areas and is in need of seriousTLC. Breakfast has gone from a good 'table service' with appropriate staffing levels, to a 'help yourself' buffet where the food is only just warm at best and too often has run out/in need of replenishment and staff barely visible on occasions. (We go for breakfast at least 1 hour before closing up time). Hot food plates have also been stone cold! We are regulars at this hotel as we have family in the area, however, we are now considering staying at other hotels in the future.

Lovely hotel, with a fantastic breakfast. Definitely be back if in the area.

very small room and gave me the worse view I guess~

Room small and compacted but warm and comfortable

Just a very pleasant hotel

Great hotel - clean, nice bathroom, decent food too. Had some car charging points too which was very useful!

Really lovely hotel

Very pleasant and helpful staff contributed to an overall enjoyable stay.

Great service

Brilliant stay and staff could not have been nicer

Service from the staff here was excellent and overall a great hotel for the area.

Cosy room very cosy, asked for upgrade as per VIP gold status and was told they do not offer a free upgrade an upgrade would be £20. 2nd day was given a upgrade for being a ‘guest of the day’ the garden view room was very nice. Was going to book for a third day but was told I would be back into a cosy room and if I wanted an upgrade I would be charged. This hotel does not offer upgrades to Expedia VIP members. The cosy rooms are ok but very small and very noisy.

Very nice

Stayed in a small twin. It was clean and had alm the amenities i needed. Shower room was a tight squeeze. Few hairs in the shower and in the rubber mat which were not mine. Breakfast catered for gluten free but need more allergy information on breakfast items. Staff were lovely and very helpful...especially as they had several functions on.

Clean and comfortable, very friendly and welcoming staff

We stayed for one night . The room was big and the beds were comfortable. I liked the bathroom. It was very clean. There was a walk - in shower with a folding seat. I give 10 marks for it. Unfortunately the Garden restaurant was closed in the evening but the food was served in the bar area. The food was delicious. The garden is beautiful. I regret that we couldn't spend time in the garden because of the rain. We enjoyed our stay.

Everything was excellent. Would certainly stay again.

Fantastic property and friendly staff who were very helpful during our stay.

It is quite unique in style. I love the layout.

The hotel room was too small.

Excellent as always will return when in the area.

Room smelt musty and this stayed even when windows open throughout the stay

Lovely hotel. Friendly people. Clean room. Great bed. Good shower. Good menu and excellent dinner. Only minor complaint is the A.C. Only operates down to 20c. The room got a little hot and the window didn’t open more than a few centimeters.

Lovely clean hotel with great staff