Econo Lodge Inn & Suites Calgary - University

The staff were excellent—very polite, helpful, and always ready to assist with a smile. Their service truly made a positive impression. When I first checked into my room, I noticed that the floor was not properly cleaned. I informed the reception the next morning, and although the issue initially seemed unchanged, the staff handled it professionally. They quickly arranged a room change without any hassle and ensured the new room was clean and comfortable, which I appreciated. The breakfast was excellent, offering a good variety of options—sufficient and very satisfying. Parking was also convenient and easily accessible, which added to the overall comfort of the stay. Overall, despite the initial issue with cleanliness, the hotel staff’s responsiveness and service quality made up for it. A good property with great customer care.

Great choices for breakfast, hotel could use some renovations, a bit old. Bed was comfortable. Clean, the staff was extremely friendly and helpful.

Watch out as the pool seems to be out of order pretty often (I stayed there for ten days and saw it closed at least three times during open pool hours). Also the 5th floor elevator button doesn't work so you can't call it, you either have to be lucky or take the stairs to the fourth. OTHERWISE, I stayed there for ten days and always received excellent service and smiles and hellos from everyone in the staff. Some but not all speak French as well. The included breakfast was basic but had a bit of everything and I love the pancake machine. There was a lot of parking and we successfully parked in the same spot of the covered parking everyday. The rooms were clean and the cleaning was made every day we needed it. The only thing we hoped for was more milker and sugar for the coffee, and more tea variety (there was just the one). When it's opened, pool is heated, and there's a hot tub. The equipment in the gym seemed to work well everyday, and there's a laundry room as well (we hiked in bad weather, it was useful). It's well located to access the main routes like for Banff, and the Calgary football 🏈 team's stadium is right in front.

Our stay was a good experience. Great value for money! Room was clean and bed was good. Staff was very friendly and knowledgeable. And the room we had was a kitchenette which was a nice bonus Continental breakfast was good except they did not have a microwave oven to warm up food if you needed it. Overall I would recommend staying here. If we are in Calgary again we would stay here again for sure. Thanks Chris.