Great service and price was outstanding. Only one thing missing was comfortable chairs for a person my age.

Room was supposed to be non-smoking, but there were clear traces of nicotine noticeable. There were a lot of small insects and some cockroaches, unfortunately.

Hotel had been recently updated but still needed some improvements. The room was spacious, the desk clerk gave us the largest accessible room they have, and it was nice. The pillows were some of the best we have had. The waffle was good at breakfast, but the rest of the choices were sparce.

The property is great when passing theu for a quick overnight stay. It is convenient to many restaurants and shopping and a short ride to St Mary's and Yulee FL.

Literal bugs crawling on the floor and on the table in the room.

Excellent, may be have just a few exercice apparels

4th time staying here and just as good every time. check in was easy and employees were friendly.

The bed was lumpy, the room smelled of cigarettes and the tub faucet was malfunctioning...

Could hear person upstairs very loud

Everything.

Great room for a great price! Provided everything I needed, even free breakfast. Everything is minimalistic and sort of compact, which I liked. 2 full beds with thick comforts. Blackout curtains. Personal AC. The only thing to be desired was that the pillows didn't seem very fluffy. But I brought my own pillows anyway (being picky with my germaphobia)! The property was fine, but there is a lot of roadwork in the area currently. It wasn't loud and didn't disturb me, but it doesn't make for a very scenic stay. Stayed just one night while I was traveling to go to a wedding and I liked it. 👍 Would recommend.

My husband and I visited this location because we was visiting family on the Navy base. The room 124 was fantastic with the huge hot tub. Every time we come to Cumberland we will reserve this room. The only complaint was all the spiders outside the doors and walk ways. The pool was great refreshing to dive in after an 8 hour trip.

A non-smoking room smelled like cigarettes. Neighbors were loud and we could hear them arguing.

While the staff was very nice, and the room was basically clean, overall it was dingy. The towels, while "cleaned", had black marks all over them. The water in the shower was one temp - hot! Price was fairly low for the room, but we would not stay here again.

This hotel is as good as quality inn i stayed on previous day

Young lady at check in was pleasant and quick. Room was nice and clean. Several places for your needs in walking distance.

Room clean enough Pool very dirty

I like that it was clean and I would say 2nd behind Holiday Inn Express, that's where we usually stay but my Family stays here every year for past 8 years. what I did not like was that we got there with 15 minutes to check in [online said to ask if you could check in 15 minutes early] so Kathy was at the window and I told her our reservation was at 3o'clock and before I could ask if we could check in early she yelled come back at 3 o/clock and I asked is it ppossible we could check in and again before I could finish my question ..she yelled ..NOT READY YET COME BACK AT 3 O'CLOCK, and I wanted to go somewhere else, but my Family was already there and a housekeeper was standing there shaking her head. We came back at 3 o'clock and Daniel greeted us with a smile and his supervisor who was training him was oh so nice. Kathy needs to be re-trained on customer service and empathy. She could've said due to our rules you have to check in at the appropriate time that your reservation says..our blanket had cigarette burns on it and our remote control was taped with Band-Aids, but other than that I put Econo Lodge on my list to stay and it is in our book #2 behind Holiday Inn Express

Amazing. Great place. Very clean

The check in Host was very helpful, easy to ask questions too. Accommodated us extremely well. Room was what we needed and then some.

Walls are thin - TV in an adjoining room was on until the early morning hours. Traffic noise loud, particularly due to sirens on emergency vehicles stationed near hotel.

It felt so comfortable to sleep In hotel and safe.

Place is ok

I was quite pleased with my stay there. It was the nicest EconoLodge I have ever stayed in. The room was nicely upgraded and comfy King bed! The only small complaint I have is the bathroom sink light was like a 60 watt, needs to be a100 watt. I would stay here again.

Very clean and nice staff.

The condition of the room & motel was not like it was shown online. We decided after seeing it we could't stay there. The motel clerk was kind enough to refund us in full

It was great other then the bathroom not being spotless . It was clean but could use a scrub

There was only one room left, and someone had smoked pot in it. The staff worked an arrangement to find me a better room at another of their hotels. Excellent customer service!

The room smelled BAD, the toilet was not properly seated and the bathroom smelled like urine. The blankets were stained, the hasp lock on the door was broken, there were cheap plastic chairs in the room, and it was very noisy.

First we were sent to a room that had not even been made up yet at about 9:00 p.m. in the evening. The room that we were changed to had heavily stained towels and bed sheets. We were able to exchange some of the towels. The floors were very dirty and the bathtub was heavily stained. There was a lot of noise from other rooms and outside so we were not able to sleep very well. On a positive note, when we reiterated our experience to the front desk the next day they did refund us our night stay.

Hotel had bed bugs, found in plain sight in room. Took an example to the front desk, was told they would refund my night, but haven't seen any evidence we will receive that money. We stayed somewhere else; worth the $82 (with tax) loss to not spend thousands on extermination in my own home.

The check in person was great and the room was clean.