I liked my stay at this price

It was a wonderful stay. I will return soon

I won't be back. 1) my key was never programmed correctly. The first night after check in it didn't work. I paid for 3 days UPFRONT and had to have my key programmed every night. My key also never worked to enter from the outside door. I am always carrying a bunch items, it is big hassle to return to the front desk each time. 2) Breakfast was lacking. NO fruit at all. The last day there was no hot food at 822am. All the crocks were empty. Also no waffle batter (I don't use that) 3) Room was ok, but it definitely had tired furniture. 4) in the hall outside my room, the ENTIRE time was a random rug that was a tripping hazard. 5) Outside the back door to the parking lot (near the pool) was an enormous pile of dog pooh. It was there at least 2 days.

Bed bugs found the morning we woke up. Several bites on my son.

First room had a mop bucket in the middle of the room and nothing on the beds - just bare mattresses. So they moved us to another room. The dead bolt was broken and the A/C didn’t work. It was hot so we opened the window but there was no screen on it so bugs could get in. It was 11:30pm and they said that was the last room they had so we roughed it out and got through the night. In the morning the tub wouldn’t drain so it filled up as we took our showers and there was barely any warm water. Only positive was the lady at the front desk was polite and apologetic but we won’t be back.

We had to move rooms because the toilet didn’t flush

Rooms were run down looking

The hotel room was so dirty! The floor was sticky. I wore shoes in the shower it was so gross. The towels were dirty (stained with black, make up, etc.) The bathroom ceiling was cracked. There was no Kleenex in the room. The night staff was more interested in smoke breaks then helping the consumer. The pool was so dirty. There was hair all over the pool area and in the drains. There were no towels available to swimmers. When I asked the front desk person for a fork they said they didn't have any, yet they serve complementary free breakfast. They had forks....the worker didnt want to deal with getting one. I highly reccomend NOT staying here!!!!

I was not able to check in at 3:30 even though my room confirmation said 530 am so we had to pay 100 cash for a different room

My husband and i were in town to go to an appointment at the VA the following day. We arrived to a very unprofessional front desk associate wearing a tshirt and sweatpants. She couldn't find my reservation and claimed i never paid even though i showed her receipts. She said just because i paid the site doesnt mean she has the money and its not her problem i had to call hotels.com and figure it out. I used rewards so i was not going to pay full price anyway. I tried to explain that the card she said she had on file wasn't even my card number i used and she wasnt in the right place on her computer because the only info she had right about my reservation was my name. I finally left to call hotels.com when a guy came rushing out after me and told me to come back and thats when the woman said she suddenly "found me in a different screen" and this wasnt her work shift she doesnt normally check folks in. if i wasnt already upset the lobby was very dirty and strongly smelled of marijuana. I don't mind those who smoke but this was worse than a 70s hippie festival! When she was checking me in she then proceeded to tell me that the elevator was broken & our room was on the 3rd floor. I said my husband has mobility issues can you give us a lower floor and she said no they were full. The parking lot stayed empty all night!! Our room was dirty, our shower head was broken and there was no water pressure to the jetted tub. Frosted over minifridge and plastic in the sheets. Nope. Never again!

Wasn’t the best experience after being to this hotel before. Had to wait to get into room. Keys didn’t work multiple times and we were on 3rd floor and the elevator was not working. Our room had a jacuzzi tub and it took over an hour to fill high enough to use. Vending machines expensive, only take singles and the front desk had no change to give.

Booked online about 4 hours prior to arrival and was told the hot water was not working on arrival. While standing at customer service was notified by another guest that the hot water had been out since early morning. Not sure why you would still take reservations knowing there was no hot water. Had no other option for a different room due to time of night and all hotels were booked. Got in our room floors in room were dirty, gum stuck on the floor. Bathroom floor filthy. Towel rack broken fell off the wall. Tv broken. Went to customer service desk to ask about tv and front desk attendant was out in his car smoking weed.

Good price the room and location

state bowling tournament,5 rooms rooms fairly clean ,was a few things that could have been better.faucet leaked water when turned on,under bed was dirty, bathroom floor was dirty ,ran out,of food for breakfast,couldnt get change at front desk for vending machine, blanket on one bed was a old mattress pad ,got locked out of our room ,card wouldn't,work other than that things were ok

Horrible customer service no hot water

Our first room we were given the door was off the hinges and couldn’t close or lock. They were very accommodating and changed our room to a room a few doors down. When we got into the room the window was completely open while it was snowing outside and and freezing. It was already 11 at night and we had to have the kids up by 7 for wrestling. Tried to turn on the heat and it kept blowing a fuse. Finally got the room warm around 2am. Then the hot water was out and nobody could shower. Needless to say a very disappointing trip.

The building needs some improvement. The windows were drafty and there were some broken tiles in our bathroom. Staff was very friendly and accomodating. Cleaning crew could have done a better job as we had wadded up paper towel left on the bathroom floor and the floor around the bed was a bit dusty.

They had no towels so my family had to use the same 2 towels. The pool was horrible there was an out of control teenage group cussing in front of.my 9 and 12 year old and there was a bunch of luttle kids there. Managment was no help. The toilet barely flushed the bathtub barely drained i cut my finger on something moving the curtains. Next time i will pay the extra for a better hotel. I wish i would have taken pictures and videos and i wish to God i could get a refund but ill just mark it as a lesson learned

This hotel was more like a motel. Not the best of hotel. I’ll give it 3 stars if you just need a quick stay

All ice machines was broken no pool towels..pool was very cold..we asked for that to change but the heating bulbs was broken laying in pool... breakfast was horrible and not enough food bc all the employees was eating it

Clean safe and quiet perfect

Hotel back door keypad didn't work. Had to go through main doors every time. Random alarms went off in the middle of the night.

None of the ice machines worked and there were towels for the pool and hot tub. Other wise the stay was enjoyable

Overbooked had reciept for 2 queen beds and only had a king and there were no rollout beds availble staff was friendly and tried to accommodate but nothing else was available

Very dirty, run down. Front desk was great but the hotel itself is not worth what we paid.

Booked this property only because they advertised a hot tub and pool. On arrival, both were CLOSED. Very noisy area, clientele was very 'low life' and noisy all night. There was no breakfast to speak of, toast, bagels and coffee, that was it! No kleenex in room, had to ask for TP and coffee. Room kind of dirty, bathroom had streaks of soil running down the walls and mirror at sink was cracked.

Room booked wasn’t available wasn’t notified

Very comfortable and friendly staff.

Checking-in/staff is OK. Overall cleanliness not good.

Television didn't work at all broken / cracked window.

Great night stay

I got a king suite with a jet tub and it took 4 hours to semi fill the tub, and the water was luke warm.