At check-in, the computer system didn’t work. As a result, clerk photocopied my license and credit card without my knowledge or permission. When I noticed the photocopy and I asked for it back — because this practice is illegal — the clerk said that wouldn’t be possible. Despite sign saying that only guests who scan in with room key are permitted entry, the front door was propped open. There was rarely anyone at the desk to track who entered. The room we received was dirty (there was blood and clumps of hair on the floor). The door was partially off its hinges and wouldn’t close properly. There was no phone, TV, refrigerator or towels. I went down and told the clerk of the issues; we were moved to a different room — the next night. The hotel also says it offers free breakfast; it’s coffee, tea and two types of Little Debbie snack cakes.

It was ok. It was comfortable and clean enough and not loud. My only complaint was that it said it included breakfast, which was nothing more than juice, coffee, and donut packages I could find at the dollar store

They did not have a room for us. They needed to call in manager to find us a room. The place is nasty. Their listing says: Breakfast included; their definition of breakfast is coffee and OJ.

Didn't get the room I reserved due to issues in my room, so they downgraded my room.

Run!!!!! Don’t walk away!! Run.

Walked in and it smells like weed and they said the property was updated and I had a smoking room that was in poor condition and when I opened the microwave there was other peoples food in there from before the floor was sticky but it was a roof over my head won’t recommend and stay somewhere else the only good thing was that the staff were friendly

I’ll make it short, get there, nobody at reception for 10 min, then receptionist comes cause phone rings, another receptionist to help us, the other on phone keeps apologizing, finally we get our key, a couple is waiting for elev. then starts to laugh saying “mouse jumping like he una zoo” cussing, get to our room, not clean, called front desk and same guy that was on phone before, apologizing and asking us to come back down and will get a diff. room, get another receptionist walking us to new room, he opens it and says “it’s a storage” go back to front desk, other guy says oh yea it’s the other room, get to our room, ceiling is half peeled, carpet hideous, missing iron, no hdmi for tv, 10 min later the guy says I have ur tv cable, as we go to sleep we hear a the creaking noise from floor above, really loud Do ur self a favor, spend the extra $10 and go somewhere else, save ur self and ur spouse a grapple Will never stay here again

Terrible

My brother is/was loyal to the Wyndham brand, so I booked him here for a special weekend. He said it was the worst lodging experience he ever had - from guest service to quality/cleanliness of room. He did try to discuss with the Front Desk, but they were not accomadating in any way.

I didn’t get cleaned in my room for 3days

Place was dirty, service was bad , people clearly on drugs everywhere. Would not recommend this place for a family with children. Don’t leave valuables in the room or car. I seen people trying to key doors. Simply don’t trust it.

Staff was very helpful when tapped for information or services. The cost was excellent, and the noise level is very acceptable. There were a couple of unexpected errors that I felt shouldn't affect the rating because they truly were extremely rare and out of the ordinary.

Was greeted with lots of sass when we were checking in and just being rude by the front desk. The room had tons of holes in the walls that were badly filled in with a putty. No room service came to clean while we were out all day and the door to our room wouldn’t open or shut unless you put your full weight into it and kicked.

Not impressed that the continental breakfast consisted of cookies & donuts. Desk clerk said that was all she had available.

Room was extremely dated. Only cool water in shower but was fixed as soon as maintenance person arrived. In the mean time staff furnished us a key to next door room where there was hot water. That room was not as dated. Staff shorthanded but more than willing to help.

Coordination between Expedia and facility

Will not choose this hotel again. No room service in our two night stay. Burn holes in bedding, dirty tub and floor. The bed was surprisingly comfortable. The “to-go” breakfast included was a 3-pack of mini donuts and a coffee. And the front desk staff was busy smoking cigarettes out front in a desk chair. Also can’t forget that the TV didn’t work properly.

Everything was dirty the sheets, towels and floor. Exposed wiring and hole in window.

I think they should get rid of the bullet hole shattering the glass of the door to the lobby. That's not the most inviting time. The room was clean but the hallways were sketchy, as was the elevator. If you're advertising breakfast, you should probably have a little bit more than Little Miss Debbie snack cakes. Maybe spring for some fruit? Or cereal?

I was not happy with my stay. What is advertised vs what you get isn’t the same. The property in run down. There’s people openly drinking in the parking lot. Loud music coming from cars at night. Clothing and other garage laying around the parking lot. I complained about the noise from the room to me at 5:30am. The staff on site knocked on the door for them to turn down the TV. They then proceeded to have s*x and I could hear everything. Don’t stay at this hotel even if it is cheaper than the rest. Also the bedding was not clean and has stains. Shower head it 3 feet tall the condition of the room was awful.

Everything was fairly clean, the refrigerator was frozen up. A vary basic hotel mainly used by working people.

Crayons on walls. Floor was stained. Bed was comfortable surprisingly. Room was right next to a vending machine and ice machine and could everything at night.

The carpet had orange stains and found long black hair in the shower also the shower head only had 4 streams of water. The ceiling was plastered over and the air conditioner didn’t work properly also had kids in the room above jumping from their bed to the floor.

Staff were friendly

Poor service Poor rooms

It was fine. I only stayed one night because it was too far from my conference. It was cheaper but traveling to it wasn’t worth the cost of travel.

I was able to make changes with my booking and that help

The property has definitely fallen into disrepair, I have stayed at cheaper motels that were in far better condition and cleaner.

Loved the staff, very friendly!! Too many policies, almost made it inconvenient to stay. Overall had a good couple of days! And my pet Loved all the extra attention.

For the price, it was fine. Under renovation.

It was okay, tub wasn’t very clean and then bed sheets had cigarette burns in them. I don’t think I’d stay there again.

No good customer service the first bedroom she give me the bedsheets was very dirty and unsafe. No no. People smoking weed lol. and the front desk lady dress like she’s going to the gym looks very unprofessional