The bed was extremely hard just on a platform. There is no carpet in the rooms and the breakfast was inedible. Our stop was due to a long drive from Vegas to Florida. Good thing it was a overnight stay only otherwise we would have picked a different place

The staff is excellent. Checking in and out plus stay was nice. Thanks much.

The room had a odor to it. The tv didn’t work properly. It was just a place to stay overnight and move on.

The floor in our room was nasty. Our feet were black. The bed cover was dirty and needed to be washed. If there had been any other hotels with vacancies, we would NOT have stayed there.

Decent place to stop when passing through

The room smelled like smoke SO BAD even though it was listed as non smoking. I woke up with a migraine because of it!! There was a huge smashed bug on the wall that the cleaners didn’t even bother to wipe off, the beds were hard flat and felt like a cot with a mattress thrown on top. Our sheets had very obvious pee stains on them so we slept on top of the covers bc that’s freaking gross. If it hadn’t been 11pm when we checked in we would’ve found somewhere else to stay - unless you are cool with paying $100 for that I would NOT stay here. Oh almost forgot, we got up with our backs aching and heads pounding the next morning and took our 3 kids down to have breakfast only to find not a single hot item left. A few slices of bread and some waffle batter, and they would not refill anything.

Thanks

Average hotel.

No phone plugs, dirty wash cloths, tin, yes tin, bed frame that made noises when you moved on it, hard six inche mattress and a floor strip that I tripped on coming out of the bathroom, bathroom door did not close smoothly.

Check in was a breeze. Bed was less than great but it served its purpose. I just needed to sleep in it. Convenient to wide variety of food/gas/shopping locations.

Changed room since AC/Heat did not work. Bed very comfortable but frame was noisy. Very nice, clean shower.

Motel Hidden behind a car wash business. Big sign at desk proclaiming breakfast from 6am til 9 am Lobby with waffle maker and cereal dispensers noted at check in. At 6:20 in morning, Nothing! No one in office to speak to. Other reviewers have had breakfast issues as well. Looks like there were just too few people there that night for the staff to bother with.

Unfriendly evening staff with no greetings or verbal acknowledgments. Asked for a non smoking room and the first room I was put in smelled of smoke. When staff was informed, no acknowledgment was said until a new room was given.

Beds and bed and bath linens were below par. Breakfast was frozen patties that had to be microwaved. One microwave for about 7 guests at the time. There was cold cereal, no fruit or yogurt. Decor in the rooms was 1970s, cornice over window didnt fit.

It was old, outdated, not as represented at all. The thin mattress was on a metal frame that popped ever time you moved. Bed was uncomfortable. Awful

Some of the electrical outlets didn't work, and the bathroom light was very dim. I noted this online in the check-in review, but nothing was done about it.

It was a good trip even though we had to change rooms because of heating problems

Easy on and off of I-20!

did not get the room i reserved and paid for. dirty smoking room, mold in bathroom. dirty sheets.

The managing desk clerk needs to smile and give a good rapport.

Room was filthy, walls and paint were dirty and gross! GFCI above sink was broken and didnt work! Not a good experience at all! Wont be back!

Room was dirty, bedding dirty with cigarette burn holes. No elevator, had a very elderly dog that couldn’t get up the stairs… asked for a first floor room and was told none were available, yet the parking lot was empty and it was 6 pm. Checked out within an hour of checking in. Will never stay at a Quality Inn again.

Easy access. In terrible need of updates. Weird, harsh decor, not calming at all. Furniture looks like mixed pieces from goodwill. Chair was horribly stained. Otherwise seemed clean. Morning person greeted me in her PJs 😳 Said breakfast but only coffee

I was disappointed that the shower did not work properly. I reported it to the manager before leaving. It was a basic place to stay. It was nothing extra.

It was great. Super great service

Spacious room equipped with Refrigerator, microwave and coffee machine. Surrounding was also fine and quite.

When I checked in I found I had to pay another $25 for a pet. Thought it was a PET FRIENDLY place. We go to our room and it was freezing cold. I took all night till morning it finally warmed up. I was not happy about that and the sink was hard for us to wash our hands The faucet was so small I could barely get my hand under the water to wash my hands For the price I paid for. I expected better then that.

Liked the room rate. Did not like vending machines.

The door nob looks like it hasn't been cleaned for 10 years. Every thing in the room looked old and repulsive.

While the property was nice they have bed bugs and I had to go to the doctor with allergic reactions to all the unsightly bites/

Way overpriced for what you get.

I exoect a full refund. I had to evacuate due to hurricane ida and i cancelled my stay due to the hotel was very dirty and then they would not allow my pets. The hotel said they would not charge me but I see that hotels. com did charge me. I do expect a full refund asap!