We enjoyed our visit. A nice breakfast, friendly front desk. Room was in good condition. Would stay here again for sure!

Very nice and affordable lodging with plenty amenities and convenient location. Staff super friendly, great breakfast and place to walk our fur baby. Well stay again when traveling this route.

Grounds and building were neat and clean, our room was so clean, bathrooms were new looking, especially shower, pool area looked inviting, breakfast was very good, desk staff friendly and welcoming,

Amazing experience! Best hotel stay yet.

Second time staying here and it will be the only hotel I’ll stay at when traveling through Richmond when needs be.

The breakfast was good, but could you some Danish? Room was nice, but they're the strange one door sliding door for the closet and the bathroom, so if the closet was open, the bathroom door was closed if the bathroom door was open the closet was closed toclosethrow his glovesvery strange.

Poorly communicated excessive 75$ pet charge. Place is mostly clean but in need of updates and good repairs

The faucet in the bathroom was loose and as a result water leaked onto the floor.

I booked thru Expedia, not knowing hotel was part of Hilton chain. Collaboration between Hilton and Expedia systems is restricted. But apparently CS on both sides is not aware. Expedia sent me message to contact Hilton who referred me back to Expedia again. I wasted a lot of time in a failed attempt to secure a digital room key for late arrival next day. On check-in, I also discovered I could not be credited any points for my stay even though they could see my Hilton account. On first night, the toilet clogged twice in about 3 hours. Staff said it was a frequent occurrence on ground floor rooms, which was irksome to hear because they obviously weren’t trying to correct a known problem but choosing to inconvenience their guests instead. We were moved to another ground floor room. Late on second night the toilet in this room also clogged and flooded. Night mgr brought extra towels and handed me a plunger with instructions to leave it for the cleaning crew to pickup. Next morning the toilet clogged again and I used plunger myself for second time . We decided to leave early. Checkout is 11am. At 9am after taking our bags out to parking lot we discovered keys already decoded and locked from reentry. An awful 2 night stay. 4 clogged toilets that I even had to plunge myself twice. Service unbecoming a Hilton. Zero Hilton points earned. No refund. Just “sorry about that” that I’m sure is said too often. First place I’ve stayed where toilet plunger should be standard room amenities.

Very nice property, clean comfortable ,would stay here again

Nice and clean Hampton. Good breakfast, friendly staff. No complaints.

The overall hotel was nice; however, the bed was extremely uncomfortable. It was like sleeping on a hardwood floor. Also, I'd love to say I'm the size of Paris Hilton, but I'm not. Please get bigger towels in the hotel rooms.

Great location and super clean!!

Our room was nice. We had a broken shelf in the bathroom and a broken lampshade, but otherwise the room was nice. Breakfast was pretty good. Overall pleased with the place. We would stay again.

The whole area is set up for travelling - hotels & eateries

Easy to get intp

This property was quiet, great location, friendly staff, very clean.

great location, clean property and friendly staff.

Very clean hotel. Breakfast offerings were good.

The stay was great stayed two nights the first night the woman that checked us in was very rude non informative the second night the young man was ok not feeling his job I’m thinking but it was a great choice for us to stay at I would recommend

Front desk very friendly/2 ladies at breakfast very friendly . Only thing I can think of is rooms are not queen beds more like full size.

My husband and I took a few days just to get away, and decided to stay in Richmond, Ky for our last night. The Hampton was perfect for us. The staff were all amazing, the hotel was super clean, best rest I have had being away from home and a continental full breakfast was available the morning we checked out. We will definitely stay here again if we ever need to be back in that area.

Paper thin walls, and the toilets clog if you dot. Flush a certain way.

Very friendly staff!

Good location, well lit parking areas, good clean comfortable rooms

Ok

Very welcoming hotel! Very homey. Would definitely recommend.

This Hampton is a wonderful stop when traveling thru as we were or to stay for a few days. So convenient to several places to eat. But the best part was the friendly helpful staff, the very very clean room and common areas. I would not hesitate to stay again!

Everything was great except there is what looks like black mold on the ceiling. Made the room feel dirty

Wonderful stay will stay again when going through Kentucky

Very nice stay - A

Room was nice but the beds that were supposed to be queen beds were not quite queen size , maybe more like a full size .