Unfortunately and this is not the staff’s fault but the homeless have started to hang around there at night into the early hours of the morning. On my last day I went downstairs to get hot water a homeless person was sleeping on the steps. I left him alone because I thought he was just trying to have a safe sleep. He then came into where the breakfast bar is located and grabbed a bunch of stuff I still left him alone because I wasn’t going to eat anything and I understand hard times. However this same person while I was beginning to dress popped the lock on my window and tried to climb through it I screamed at him and he left immediately. Two nights before that a homeless person was loudly knocking on every door including mine claiming to be someone’s cousin and could you let him in. While that is not the staff’s fault because they are nice and very helpful it is not the properties issue. Other than that it is clean enough for a quick stay.

You pay for what you get

No shampoo or conditioner, tv didn't work, smoke detector was beeping, - good lighting on the exterior however for safely

Noisey, dirty, didn't answer phone, no blankets.

Cooking tools prepared for room cooking.

This place is consistent. It is a safe location and the staff is available and helpful.

Awe arrived early on Friday October 27, 2023 . The women that checked us in was very nice and accommodating. However, it snowed the next day and the heater was broken and there were roaches in the room . I have stayed here several time before that why We can back. Seems like the place in under new management and they don’t seem to vare

I would not recommend anyone to stay here

There was rice on the floor and the floors were dirty. The kitchen area and cupboards were unkept. The heater worked intermittently and smelled like it was burning. People were yelling and talking loudly outside the room.

It was ok. Not scary. Could use some upgrades. Checkin guy at sesk was absolutely awesome!

Great value for the $

Run property. Good location but a bit sketchy after dark. Room was very dated. The outside walkway to the room was filthy. There was an empty booze bottle in the stairwell that was there for over a day before someone picked it up. One morning the front desk was not staffed for over 30 mins. Could not find anyone from 7 to 8 am.

Had reserved for 4 nights starting on a Friday. Saturday morning I called because the shower was not working properly. After being on hold for 15 minutes the line was disconnected. At the desk i was told that nothing could be done until Monday morning when the manager was available. After much discussion i asked about cancelling the reservation but after it was cancelled i was told that I would still have to pay for all 4 nights and nothing could be done until Monday when the manager was there. I said that in that case I would stay and went back to the room. A few minutes later I was called and told that I had to leave the room as the reservation had been cancelled and could not be rebooked. When i questioned this I was told that if I did not vacate the room the police would be called. I left and after several calls i have been told that I will not be charged for the additional 3 nights stay.

The room next to mine had a broken window cardboarded up. The floor was not swept and the shower didn’t work. It also smelled really bad of cigarette smoke.

The hotel was oversold when we arrived we didn’t have a place and my kids and my wife had to. We all had to sleep in the car for the night.

Tv remote was missing. Had to go to the office to borrow one. The back of the remote does not have a cover. No closed captioned for my hubby to watch TV. Beds were not comfy. Flat, no softness on the mattress. Shower knob hard to turn on like it was stuck.

I loved the vibe of the staff.

Room smells like cat pee or a homeless person on NYC subway

Everthing was clean and comfortable. The area was behind some corp truck area and didnt feel safe.

They charge for useable internet

I actually didn't stay. The area didn't seem safe and my room was tucked in a corner that would be easy for a would be attacker to hide and was on the ground floor. Upon entering, the room had several flies and smelled bad. I called to ask for a different room and there weren't any. The front desk was very understanding and let me leave with a full refund. I really appreciated their understanding and customer service.

Poor front desk check in waited 30 minutes

The staff was very helpful Chis was amazing she switched rooms for at no additional charge. I paid for a single bed but she changed to double when i realized my cuousin qwas coming.

it was great!

Staff was very helpful and nice

The walls were paper thin and we heard a lot of noise. We stayed two nights. The first night at 2AM and 3AM we heard two loud bangs like someone was banging on our front door. It scared us because it was very loud and we weren't sure if someone was trying to break our door down. We would never stay there again. Plus, my receipt upon check out had my name, but a different credit card number and amount. Not sure how that happened, but it doesn't matter because we were charged the correct amount when we originally booked the reservation.

I checked in @3:00. The maintenance person was already gone when I found that the door didn't lock on the inside and the refrigerator didn't work. When i went to check out I stood in the lobby (with other people) waiting for someone to come to the front desk. I couldn't wait any longer than 5 minutes and left the key card and left.

Room was ok, but not very clean. Staff were friendly.

The place was overbooked and I am searching for a place to stay

The place is ok. The only reason we stayed there is because they accept cats. The rating is a solid 2 stars. The rooms need updating. The staff was very nice. The sheets and towels were clean. Someone pulled the fire alarm at 2AM... constant smell of weed as you walk byother rooms.

First hotel I booked I went to check in. They said they never had any rooms available. Second hotel I checked, and there were cops outside the fire alarm was going off at 4am it was a bad experience. Second hotel also, I was waiting to check in a man said I lost my key with no hesitation she gave him another key without checking his ID.

The staff was friendly, but check in took over 15 minutes before someone came to the front desk. The stay was fine otherwise.