The shower and faucet in the bathroom leaked all the time. The mini fridge made noise and kept my family up at night. Checked in at 9pm there was no one to help with the luggage from the taxi or to the room.

Tobago as a whole was dissapointing. The amenities are lacking for tourists. The resort was beautifully located but the maintenance was below standard and the resort looked old. There was limited dining on the property and limited dining opportunities nearby.

Great location, really nice staff!

Amazing service

I liked the grounds around the property, however, there was no air condition except in the bedroom, place was very humid, television reception in the bedroom was terrible and the staff was not very helpful

Excellent location, minutes from the airport, with its own private beach. Breakfast was excellent. ALL members of staff are friendly and welcoming. I would certainly stay here again when in Tobago.

The bedroom and bathroom needs a revamp. Please tear down all wallpapers with flowers! Other than everything was perfect. Staff were accommodating and friendly. Love the breakfast layout every morning. Private beach❤️❤️❤️

First I received a beach front upgrade on arrival. Then the staff were warm and fuzzy. Breakfast was worth getting up for and dinners were set for royalty. I didn’t leave the hotel, there was no need to. Coco Reef is perfect for rest, relaxation, beautiful sunsets and superb food including freshly juiced vegetables and fruit at breakfast.

Beautiful property. The manager Paul and Head of guest relations Tracy made sure we were welcome guests. There is a wonderful swimming area. surrounded by a jetty which was so serene. The open air dining area provided a great view of the sea.They even have a helipad for people who do not want to fly commercial from Trinidad. A 1976 Rolls Royce Silver Wraith II on display at the entrance suggested old world elegance. This was our first visit to the country. Very diverse population. People were warm and welcoming.

Property needs facelift. Rooms, dining menu choices. Otherwise great place with friendly and attentive staff

Coco Reef will always be one of my favorite places to stay in Tobago.

The staff is very friendly!!

There were cockroach in the room

Beautiful setting and property but it is need of a face lift. Obviously due to Covid things have been hard but it really could do with some work.

This hotel grounds are extremely beautiful. Beach is the best we've been too in Tobago. The hotel itself is very dated and the showers has very little pressure could use an upgrade but the location and beach balaces out. Its our favorite resort.

Washrooms needs to be upgraded it in a deplorable condition including the water flow

The property is beautiful, loved being on the beach and the entertainment was just a few steps away. But the property needs some love. A paint job, and some other upgrades to highlight the beauty of the property. I didn't like the fact that I booked 2 double bed rooms. I get there and they have 2 rooms each with 1 bed. 5 ppl. 3 girls 2 guys. The girls stayed in one room the guys in another. They claimed there were no other rooms available, where we could of gotten an additional room because of the single beds situation. Our girls room had a water leak in the bathroom right over the toilet. They tried to change our room the night before we were to check out. Didn't understand how they could when they told us they didn't have an extra room the night before. I am easy going and make difficult situation work, but I don't like paying for something and not getting what I paid for.

Apart from the convenient location to local vibes, there is not much to like about Coco Reef Resort and Spa. The place is outdated and unkept. They didn't have enough beach towels. The spa is shut down. Onsite shops remained closed our entire visit. Rotting wood and rusty metal throughout the resort. The entire wait staff in restaurant has Slave Mentality; meaning that as a brown couple we were treated as if we didn't pay the same money as the white Europeans, who received far more attention. We had to ask for things and wave them down to get offered coffee and refills at breakfast, wine and refills at dinner, they didn't bring bread to the dinner table, nor did they offer water. I mentioned to one of the ladies that "we just want to be treated like you are treating the white people", and after reflecting on their behavior she apologized. On top of that, the beach water there is cold because of a barrier placed about 50 meters out to control waves. The food was actually descent, but it is hard to mess up breakfast and we only ate dinner there once because it was Carnival and plenty of restaurants are within walking distance. The grounds were also well kept.

The resort was in poor condition nothing worked - the toilet was not flushing, amenities in the room were very poor!! We felt as though we were robbed and would be reaching out further regarding payment.

After being in Trinidad for 1 month it was nice to stay at the Coco Reef in Tobago for a weekend getaway. The one thing we noticed right away was no music in the restaurant or common areas, only the chants of the colorful local birds and the breaking of the waves on the private protected bay. Nature's music was the best part. We found the breakfast buffet lacked fruit selection and we didn't notice replenishment when it was running low. Otherwise our stay was nice.

Piss poor late check in...still waiting to be checked in

I have been going to Coco Reef for many years and still love the place. This was my first trip back since Covid and the good news is not much has changed. The not so good news, not much has changed. The property is definitely beginning to show its age. It is aging gracefully, but aging nonetheless. This is more than offset by the excellent, welcoming, friendly and efficient staff. Anyone who travels in the Caribbean, especially in Trinidad and Tobago will tell you that excellent, competent and friendly staff is not to be taken for granted. Well, here you can! The Tamares restaurant doesn’t really seem to have changed its menus in 10 years. To be fair, they haven’t changed their prices either. They were high ten years ago, they are still high now. We eat one dinner there the evening we arrive and eat dinner elsewhere for the rest of the trip. I would recommend you do the same. You can get better food for less, or even excellent food for comparable prices. For breakfast, on the other hand, Tamares is hard to beat, especially the buffet and local food. The beach is still a peaceful, calm oasis in the middle of a busy world. Its quite private and just a short walk down from your room to the front desk for towels, then down to the sand. Overall, we had a great time and look forward to returning!

My only dissatisfaction was the breakfast. It was rather disappointing.

Considering the price of USD 360/night, the standard is worn and outdated. The sun chairs are very old. We didn’t get beach towels because they were out, despite only having about 8 people on the beach (cloudy mixed with rain). The food I’d rate at 2 out of 5. At best. The pizza was terrible. Greasy, undercooked and not made with proper pizza dough. Breakfast is bland and monotone. Some staff charming and some dull. They were out of towels for our room, too!! We had to wait 6 hours to get towels so we could shower. I feel sorry for how tourism have suffered due to Covid but the price is outrageous for what you get. The location is great though!

This property is marketed as a luxury resort , which is furthest from the truth!!! Our Room drapes were full of mould. Blanket felt like sand paper , sheets were dirty and there was shortage of towels

It was my first time there and 2nd time for my fiance. He wanted to see if there were any upgrades since his last visit there some years ago. Needless to say that he was disappointed! He said that IF they maintained the building as they did the grounds then it would have been a plus...but.. For me, it wasn't a WOW!! I have stayed in other places in Tobago for less money and was beautiful. What I loved though was the privacy of the beach.

This place is outdated and too expensive .

The surrounding area of the property was well maintained. Everyone was courteous....very helpful. Will definitely go back

The property was probably amazing back in the 1980’s. And nothing has been touched since. The bathtub fills up with water every time you shower. The WiFi is VERY spotty. The furniture is old and dated. There’s a sewer smell when you pass through the little area with stores. The beach towels are old and stained and worn. I was extremely dissatisfied with the room charge of $400 per night, but definitely fell WAY short of that price’s expectations.

Good location. Needs upgrading

I loved that this hotel was walking distance from the airport and just next door to store bay.

Some renovation required to bring back the victorian feel while not being just old. Beach security needs improvement as well as housekeeping. Breakfast options can be improved.