Room needed touch ups, “free breakfast” is just coffee and muffin, better than nothing I guess. Staff was helpful.

First night was great, we decided to stay a second night before out flight it was just perfect.

The staff was very nice. We were so glad it had a refrigerator/ freezer because we had gone to the grocery store and had lots to put away. The hotel was pretty run down, the room had an odor, the floor was sticky in the kitchen.

Bed bugs and beyond rude hotel manager. Then hotel had a black out at 11pm when returned from work and got put out on top of that, although I communicated earlier in the day I would pay for my additional night upon returning!!! They shouldn’t be allowed on ANY booking platform! This place was horrible!!!

They have bed bugs and because I need the hotel in relation to my grandchild's school I've reluctantly had to book additional nights. And Hotels.com not the hotel has done A THING as of yet, to compensate me for the inconveniences and uncomfortable and unpleasant stay! I recommend they shut down entirely and do a thorough cleaning and sanitizing of this place! DO NOT BOOK!

I asked 2 different front desk staff on different days for assisstance. They said they can't help, but didnt ask any questions, offer any problem solving options and tried to pass the problems on to others, so I think they were not wanting to help.

The staff that I encountered were very courteous. Kris was great at checkout & so was the woman who at check in. The hotel was quiet & my room was pretty clean. Negatives were mostly related to the condition of the room itself, the breakfast, & the smells. The kitchenette was in good shape, but all furniture was very shabby. The LVT floors were clean. Carpet was vacuumed but filthy. Breakfast was sad: packets of oatmeal, granola bars, & muffins. Glad I brought protein powder, but I had to buy a pint of milk. The odors were the worst, & almost made me leave. The room smelled strongly of stale cigarette smoke w/burn marks on the sink & toilet seat. Someone really should occasionally walk the halls to root out smokers, which brings me to my final complaint. The odor of marijuana was absolutely overpowering and offensive, especially first thing in the morning, which was nauseating, & when I first arrived on Wednesday night, & had to walk that gauntlet to get up to my room with all my luggage. Fortunately my room was at the end of the hall and directly across from the stairs, so I never had to leave that way. I will never stay here again.

The room was rough, lacked basic amenities. Chipped paint, taped up counter, sticky dirty floors. The bed was very uncomfortable The building was in rough shape. Recommend the building should be demolished.